Pactera reviews

4.0

72% would recommend to a friend

(1,053 total reviews)
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Tiak Koon Loh

89% approve of CEO

71% positive business outlook

Pactera has an employee rating of 4.0 out of 5 stars, based on 1,053 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pactera employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Aug 24, 2017

One of the worst companies to work for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nothing i can think of

Cons

One of the worst companies to work for. Spent more than a year there and they absolutely don’t care for their employees. You will find a lot of discrimination if you are not from China. People talking in other languages in front of you including your manager. What is surprising is that they don’t care about their contractors as well. They only work with one major client and have no clue on what to do with the contractors when the contract period is about to end. No employee development programs or opportunities to learn anything new. Chaotic work environment with no processes and no regulation.Management turns a blind eye to suggestions. Join this company only as a last resort and keep looking for other opportunities.

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Pactera Response
8y
Pactera is a multi ethnic, multi-lingual company. It is true that the employees of Chinese descent speak in Chinese with each other. We also have employees from Argentina, Mexico and Columbia. They freely converse in Spanish. We also have employees from India. They are welcome to speak Hindi at the workplace as well. I'm sorry that Pactera didn't work out. We don't see our multi lingual environment as a fault. We see it as our strength.
1.0
Jul 20, 2017

Should work hard to become decent, not just to survive

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

relatively flexible with the schedule

Cons

poor management, poor company culture, indecency facts, no job security at all.

avatar
Pactera Response
8y
Thanks for taking the time to review Pactera. It is unfortunate that your experience with Pactera was not an entirely positive one. Your comment will be forwarded to upper management. We are already working on creating better experiences for employees through our Employee Engagement Committee. We are recording all comments and hope to create better experiences for our employees.
1.0
Sep 21, 2015
Recommend
CEO approval
Business Outlook

Pros

First contract I worked on was very enjoyable, that was about it. Learned to get the signed offer before giving notice at current job.

Cons

After accepting the position current position and giving notice at my previous employer, they dropped the originally agreed upon bill rate by $8.00/hr. Finishing up my first job they now want me to transition to another, nice but… The skill set for the new position requires a lot more skills. Not that I couldn’t handle it, I might be in a job underutilizing my skills while I consider I have a job and make enough. First job I’d say the pay is a bit below average, while for the second position they want to transition me to would require a lot more skills which I have, just not sure I want to work that hard. And for the second/new position they want to keep the pay rate the same. Looking at a few salary surveys I would be well below any of the lowest for the skills. The company seems cheap and will protect the company’s bottom line over you.

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Pactera Response
10y
Thank your for your candid feedback. I am glad to hear that your first assignment was an enjoyable role and provided a rewarding work environment. While I don't know the details of your specific work situation, many times our teams are required to quickly reallocated resources based on the ebbs and flows of business requirements. The management team does the best they can do with the resources we currently have available. In many cases there is a perfect fit based on skills and compensation. In other cases the fit is not always perfect but the management team wants to try to utilize the team available and keep the resources assigned to billable work. This is especially true if they feel the resources can "step up" to the assignment.  This may inadvertently create a situation like the one you described. As a rapidly growing organization many times we ask people to take on additional roles and it takes some time for compensation/career levels to equalize. I hope you utilized some of the channels available to you to discuss your skills, compensation and future career path with the leadership team and HR.
Viewing 22 - 24 of 1,053 Reviews

Glassdoor has 1,205 Pactera reviews submitted anonymously by Pactera employees. Read employee reviews and ratings on Glassdoor to decide if Pactera is right for you.