Does PagerDuty pay their employees well?

According to anonymously submitted Glassdoor reviews, PagerDuty employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at PagerDuty. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at PagerDuty?

63% of PagerDuty employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PagerDuty 3.9 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at PagerDuty?

Software Engineer (33) , Account Executive (27) , Sales (17) , Senior Software Engineer (13) , Enterprise Account Executive (10) , Marketing (9) , Engineering Manager (7) , Director (6) , Manager (6) , Customer Success (5) , Customer Success Manager (5) , Product Manager (5) , Sales Representative (5) , Software Developer (5) , Enterprise Account Manager (4)

What are the pros of working at PagerDuty according to real employee reviews?

"Hires great people" ((in 56 reviews)); "On top of all that there's great benefits, a fully stocked kitchen, catered lunch everyday, and lots of social activities inside and outside the office." ((in 36 reviews)); "Good work life balance" ((in 27 reviews)); "SE team is great too" ((in 26 reviews)); "Everyone is driven to succeed" ((in 20 reviews))

What are the cons of working at PagerDuty according to real employee reviews?

"Leadership is incompetent and micro manages." ((in 19 reviews)); "Annual layoffs" ((in 12 reviews)); "more accurately, it's poor management." ((in 11 reviews)); "They don’t invest in their people and morale is low." ((in 7 reviews)); "401k matching would be nice." ((in 4 reviews))

What are employees saying about PagerDuty layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about PagerDuty layoffs and their outlook for job security at PagerDuty in 2026.

What are the top reviewed PagerDuty locations?

San Francisco , Atlanta , New York , Chicago , Austin , Dallas , San Diego , Denver , Portland , Boston , Lake Orion , Minneapolis , Nashville , Columbus , Santa Monica , San Jose , Mission , Olathe , Remote , San Francisco

PagerDuty reviews

3.6

63% would recommend to a friend

(488 total reviews)

Jennifer Tejada

62% approve of CEO

40% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.9

Work/Life balance

3.8

Culture & values

3.8

Compensation and benefits

3.5

Career opportunities

3.0

Senior management

PagerDuty has an employee rating of 3.6 out of 5 stars, based on 488 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PagerDuty employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

488 reviews

5.0

Jul 12, 2017

Great People, Great Challenges, Great Culture

Engineering manager

Recommend

CEO approval

Business Outlook

Pros

A growing, smart company that is constantly reflecting on itself and pushing itself to the next level.

Cons

Some legacy code means rebuilding things vs. building new product becomes a balancing act that can at times be challenges

5.0

Mar 25, 2017

A company that cares about it's employees as much as it's customers ❤️

User experience designer

Recommend

CEO approval

Business Outlook

Pros

Working at PagerDuty has shown me that it is possible to love going into work every day. Not only do I work with the smart group of people that I've ever met, Dutonians are friendly, helpful and decent human beings. If you ever need help or support, it's always available to you. Besides the great company, we also have the best customers. Our customers have a love-hate relationship with us (who wants to be woken at 3am anyways?), but they're always willing to speak to us so we can make their lives easier. The office admin team is also out of this world. Between organizing team events and spoiling us with great food and drinks, they're always available to accommodate us with whatever we need. After almost two years on the job, I can't find any reason why I would want to work for any other company but PagerDuty. Thanks for letting me join the ride!

Cons

Lots of work to do to make PagerDuty the best it can be. That can be a pro too ;)

5.0

Jul 13, 2026

Great culture and collaboration with a team that is very driven to help customers succeed

Senior solutions consultant

Recommend

CEO approval

Business Outlook

Pros

- Great company. Great Culture. - Very collaborative environment. - Employees care about customers and each other. Everyone wants to help - Great sales culture. Everyone is driven to succeed

Cons

- Cant think of many. Every organization has turnover and that is the norm in the industry these days

Viewing 379 - 381 of 488 Reviews

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Jobs at PagerDuty

Senior Principal Customer Success Manager

Senior Principal Customer Success Manager

Senior Product Manager

Senior Product Manager

PagerDuty

PagerDuty reviews

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Ratings by demographic groups

Reviews by job title

Great People, Great Challenges, Great Culture

A company that cares about it's employees as much as it's customers ❤️

Great culture and collaboration with a team that is very driven to help customers succeed

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