PagerDuty reviews

3.7

65% would recommend to a friend

(489 total reviews)
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Jennifer Tejada

65% approve of CEO

41% positive business outlook

PagerDuty has an employee rating of 3.7 out of 5 stars, based on 489 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PagerDuty employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

489 reviews
5.0
Oct 21, 2019
Recommend
CEO approval
Business Outlook

Pros

PagerDuty walks the walk when it comes to building and maintaining a diverse workplace, and I seriously have never worked anywhere that has managed to succeed as much as PD has done. Add to that the challenges of a growing company, tricky technical problems, and the need for PagerDuty to be up when everything else is busted, and it's the best place for me to be.

Cons

Growing quickly has its problems, including that what used to work can rapidly stop working. While PagerDuty strives to adapt as needed, it doesn't always succeed, at least on the first try.

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PagerDuty Response
6y
Thank you for sharing your feedback with us! A diverse workplace truly represents the world we live and work in, and so it is incredibly important to us at PagerDuty to make sure our team reflects that. As we continue to scale we will prioritize update our systems and processes. We will definitely share your feedback with leadership, and we hope to continue to make improvements in this area.
5.0
Oct 21, 2019

Best place I've worked

Recommend
CEO approval
Business Outlook

Pros

Food, snacks, relaxed atmosphere, friendly people, culture of learning, priorities on people, can work from home, hours are long but flexible

Cons

Growing quickly so there's a lot of change, work is intense but rewarding

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PagerDuty Response
6y
Thank you so much for taking the time to share your feedback! We are definitely proud of the culture here at PagerDuty, and love offering our team a variety of fun benefits and perks. This hypergrowth phase has presented our team with new challenges, but as we continue to scale our team is committed to refining our best practices and helping every Dutonian to be equipped with the best tools for success. We appreciate the feedback and your commitment to PagerDuty!
5.0
Oct 21, 2019
Recommend
CEO approval
Business Outlook

Pros

- Company culture and values - Clear career growth trajectories - Free Lunches (lots of snacks) - Great Product - CEO is inspiring - amazing executive leadership team

Cons

None come to mind. Management is always receptive to new ideas and adapting to new challenges.

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PagerDuty Response
6y
We are so happy to hear you are loving your time at PagerDuty! We are committed to providing our team a fun, inclusive work environment, along with career growth and learning opportunities. We really appreciate you taking the time to acknowledge this. Looking forward to another amazing year with you at PagerDuty!
Viewing 472 - 474 of 489 Reviews

Glassdoor has 536 PagerDuty reviews submitted anonymously by PagerDuty employees. Read employee reviews and ratings on Glassdoor to decide if PagerDuty is right for you.