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Panda Express Kitchen Help reviews

3.7

60% would recommend to a friend

(184 total reviews)
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Andrew and Peggy Cherng

75% approve of CEO

51% positive business outlook

Kitchen Help employees have rated Panda Express with 3.7 out of 5 stars, based on 184 company reviews on Glassdoor. This indicates that most Kitchen Help professionals have a good working experience there. Panda Express is rated in line with the average (within 1 standard deviation) by Kitchen Help professionals compared to other employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

184 reviews
2.0
Jul 31, 2014
Recommend
CEO approval
Business Outlook

Pros

Free food, fair pay, 401k..

Cons

I worked in a store located in a mall food court & that is my only experience of a Panda Express store ever. It is a policy to take aside each employee once a week & inform them of secret shopper reviews & discuss what we can do to make the store better. The problem was that the store is supposed to stop serving at 8 & the cooks would stop making food at 7. I didn't know this was against the rules because I was new & employees can get you to believe anything in training. It continued even after I was informed that this was wrong. So most nights I'd work the front with just a bowl of sad looking orange chicken & white rice & customers thought they were being punked. When it came around to those meetings with the manager, I would bring this up & he would say, "but what can YOU do to help the store?" & I'd be like, "I'm telling you! Sales are low after dark because there is no food for anyone to buy!" The company is well meaning with their community efforts but all of the employees at this store were so mean. I left because I was tired of managers & cooks yelling at me straight up in front of customers. It was unprofessional. I wouldn't have cared if they had something to say when there weren't customers but it's bad enough being abused by customers & not being able to speak up. Imagine someone abusing you in front of a customer!

1.0
Jan 19, 2014
Recommend
CEO approval
Business Outlook

Pros

None. I hated every moment I worked there.

Cons

Very long stressful shifts, couldnt even get a large glass to drink out of while slaving over the wok. Could never take food home. Lied to very often. Low pay for the work. Very dirty. Company never bought new equipment. I had to usea knife that so very old and had a bow in it and manager refused to buy a new one. DO NOT WORK HERE.

Viewing 178 - 180 of 184 Reviews

Glassdoor has 5,397 Panda Express reviews submitted anonymously by Panda Express employees. Read employee reviews and ratings on Glassdoor to decide if Panda Express is right for you.