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      Panda Express

      Now known as Panda Restaurant Group

      Engaged Employer

      Panda Express reviews

      3.6

      60% would recommend to a friend

      (5,255 total reviews)
      avatar

      Andrew and Peggy Cherng

      81% approve of CEO

      54% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.7

      Compensation and benefits

      3.7

      Career opportunities

      3.6

      Culture & values

      3.1

      Senior management

      3.0

      Work/Life balance

      Panda Express has an employee rating of 3.6 out of 5 stars, based on 5,255 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Panda Express employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      5K reviews
      2.0
      May 24, 2021

      Not worth the pay

      Boh: kitchen help
      Recommend
      CEO approval
      Business Outlook

      Pros

      "Higher hourly wages" 401k program Depending on store, flexible hours-Inland Empire Seems to have great Store Managers

      Cons

      Hours of constantly on your feet without so much as one 10-minute break or one 30 minute break depending on the length of your shift Not worth the pay Sick time, in store safety, and many other policies do the bare minimum to meet the set of codes or standards set in place by OSHA and other regulators HR and corporate sweep many issues under the rug, especially prevalent during the COVID-19 pandemic A plethora of disgruntled employees due to incessant "evolving" company structure-their greatest business strength is also their greatest social weakness

      avatar
      Panda Express Response
      4y
      We value your feedback and want to listen, learn, and improve. We strive to be a workplace committed to collaborative and supportive work environments and want to fix this. We understand the importance of taking your breaks and will utilize your feedback to improve. We want to fix this and welcome you to share your experience in further detail via our “My Voice Matters” confidential hotline: 626-799-9898 x6053.
      2.0
      Apr 14, 2021

      Mixed bag of nothing

      Cook
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay is one of the only factors into why anyone would stay. At 18 dollars an hour(currently 04/14/21) , for a workload that varies from location to location, you tend to get comfortable.

      Cons

      Management tends to always be high on the list of cons. You’re stuck trying to climb a ladder that leads to nowhere. Promises are made but never kept. Upper management varies from zone as well. In the west la region, you’re stuck with someone with absolutely none to very slim involvement in the kitchen or current affairs of store. Numbers and reviews are what matter to them and it’s pathetic. What makes an operation run smooth aside from its workers? If working conditions are poor and the workers aren’t being taken care of with the needed equipment and tools for the job, how is the operation supposed to manage ?

      avatar
      Panda Express Response
      5y
      We value your input and want to let you know that we want to fix this! The people are the heart of the Panda family and we value the growth and development of our associates. Your feedback sheds light on the importance of listening, learning, and improving. We strive to uphold the highest standards of working conditions and to take care of our associates and will be sharing your feedback with our Ops management team. We appreciate all that you have contributed to our team and will continue to live into our mission of inspiring our people to better their lives. You are welcome to share your experience via our confidential “My Voice Matters” hotline: 626-799-9898 x6053. We look forward to listening, learning, and improving.
      Viewing 376 - 378 of 5,255 Reviews
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      ReviewsPanda Express reviews

      Glassdoor has 5,398 Panda Express reviews submitted anonymously by Panda Express employees. Read employee reviews and ratings on Glassdoor to decide if Panda Express is right for you.