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Panda Express reviews

3.6

60% would recommend to a friend

(5,255 total reviews)
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Andrew and Peggy Cherng

81% approve of CEO

54% positive business outlook

Panda Express has an employee rating of 3.6 out of 5 stars, based on 5,255 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Panda Express employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

5K reviews
2.0
Aug 9, 2020
Recommend
CEO approval
Business Outlook

Pros

As a first job, it is alright. It is a basic, fast food, starter job. It teaches you the reality of the food industry and how customers are, or some of the worse ones. The pay is a little above average, 50 cents. Free food while you work and 20% discount off of work.

Cons

There are so many downsides of working here. To start, I have met some of the worst customers ever here. I understand every place has their Karens, but it gets insane. One person in the drive-thru literally got charges pressed against her for what she did to the staff. It is also a very stressful job. Very fast-paced and physical. The team is not the best. No one cares about the next, people often start rumours and there is way too much unnecessary drama. As far as management, it is the most unprofessional you can get. They are biased, the hire, promote, and favor their family over the rest. There is sexual harassment, racial remarks, and transphobia/homophobia, very obvious here. I was qualified to be promoted for over 6 months, and I was not promoted because the manager wanted the people that she hired (family members, close friends, people from her store) to get the position instead, despite not being qualified. The assistant manager was a joke, could not do her job, and messed around with an employee. I reported them to HR, and they knew it was me and a few other coworkers based on their tight circle. They then proceeded to harass and purposely target us to the point we had to quit. It might not be all branches, but this one is definitely corrupt. The higher-up managers also do not care.

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Panda Express Response
5y
We appreciate the time you took in providing extensive feedback. At Panda, we are an organization focused on continuous learning and improvement. Your feedback gives us valuable insight into how we can elevate our associate work experiences. We are a workplace committed to collaborative and supportive work environments and am sorry to hear that your experience missed the mark. If you would like, you may share your experience in further detail via our “My Voice Matters” confidential hotline: 626-799-9898 x6053. We do not condone any sexual harassment or racism in the workplace in any manner and look forward to hearing from you.
5.0
Jul 16, 2020
Recommend
CEO approval
Business Outlook

Pros

-Great starting pay -Great manager and upper-level pay -As few or as many hours as you need -Flexible schedule -Caring managers -Clean environment -Paid training -On-the-job training -Room for growth -Caring CEO -Free food -Timely breaks -Friendly atmosphere

Cons

-Stern managers -Fast-paced environment, very popular establishment everywhere

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Panda Express Response
5y
We are happy to hear that you had a positive experience while working at Panda! We strive to support an encouraging learning environment. We are happy to hear there were so many facets of Panda that you loved. We will be forwarding your feedback to our Ops Management team to improve our management training initiatives.
5.0
Jun 23, 2020

Great place to work

Recommend
CEO approval
Business Outlook

Pros

Professional, opportunity to growth inside the company, great benefits, challenge to be better yourself.

Cons

I do not have any complaints so far.

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Panda Express Response
5y
The heart of our organization is our people, which is why we put a lot of effort in helping them grow on both a personal and professional level, so they can strive to be the best versions of themselves. We are happy to hear that you can challenge yourself at Panda to reach your unlimited potential.
Viewing 394 - 396 of 5,255 Reviews

Glassdoor has 5,398 Panda Express reviews submitted anonymously by Panda Express employees. Read employee reviews and ratings on Glassdoor to decide if Panda Express is right for you.