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Panda Express reviews

3.6

60% would recommend to a friend

(5,255 total reviews)
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Andrew and Peggy Cherng

81% approve of CEO

54% positive business outlook

Panda Express has an employee rating of 3.6 out of 5 stars, based on 5,255 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Panda Express employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

5K reviews
5.0
Dec 11, 2019
Recommend
CEO approval
Business Outlook

Pros

They have a strong sense of culture within the workforce and it helps develop work ethic

Cons

Pace can pick up easily and you must be able to multi-task to do well

2.0
Nov 7, 2019
Recommend
CEO approval
Business Outlook

Pros

Free lunch from the menu

Cons

Short breaks and you have to be persistent with asking for them because they will make it very difficult. Long hours and managers don’t delegate responsibilities or ensure that work is spread out evenly amongst workers. You basically have to be your own advocate and be adamant that your worker’s rights are upheld. Also very negative atmosphere from the employees and the grown adults act extremely childish

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Panda Express Response
6y
Thank you for taking your time to share your experience with us. We would like to apologize for missing the mark on your experience. As a company focused on people development, we strive to ensure that our stores are filled with exceptional management who can properly guide associates in continuing to grow on a professional level. We value your feedback and will be sharing it with our HR and Operations leadership teams.
3.0
Nov 5, 2019
Recommend
CEO approval
Business Outlook

Pros

- cooperative and nice coworkers, managers help when needed too (at least the one I work at) - Good starting pay, above minimum wage where I am

Cons

1. Night shifts are later than what they are on the schedule. On the schedule, I am scheduled to 11pm. However, a good night (which is often rare) I get out by 11:15. I normally get out anywhere between 11:45pm-12:20am. Just something to keep in mind. If you put 11 on your available work hours it'll be close shift and (again, depending on location and your team) often later than that. Another far more busy nearby Panda I hear used to close consistently at 1-2am (I don't know if it has gotten earlier or not). - As a kitchen help, you have to do a lot of work. Sometimes it is practically a 2 person job. It is hard to stay on top of dishes while cooking all the side items. I have a fair bit of help at the Panda I work at from my team, which makes things a lot easier. If you don't have much help, it is a lot of work and you will often be staying longer if you can't get all the dishes done. Dishes are the primary reason for very late nights/past listed shift time. I am very fast cleaning them, but I don't rush and ensure everything is cleaned thoroughly. For me, they still pile up like crazy. - As a kitchen help, if you are closing and a new kitchen help works the shift before you be prepared for a backlog of dishes when you come in. The new workers aren't lazy, it takes a while to get up to speed on the dishes, let alone manage both the dishes and side items. Be kind to them and give them tips to improve/become faster. Just be aware of this when new people are hired in the same position (Kitchen help). They are learning.

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Panda Express Response
6y
Thank you for your feedback. At Panda, we are always recruiting to sufficiently staff our stores with the most efficient, hardworking associates. We are sorry to hear about your experience working extra long hours and understand that our associates have obligations outside of work. To further improve, we will be sharing your feedback with our HR and Operations leadership teams.
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Glassdoor has 5,398 Panda Express reviews submitted anonymously by Panda Express employees. Read employee reviews and ratings on Glassdoor to decide if Panda Express is right for you.