Is Panda Express a good company to work for?

Panda Express has an overall rating of 3.6 out of 5, based on over 5,398 reviews left anonymously by employees. This rating has been stable over the past 12 months. 60% of employees would recommend working at Panda Express to a friend and 54% have a positive outlook for the business. The best reviews about Panda Express have been left by employees working as Kitchen Crew , Part Time Cashier and Restaurant Service and Kitchen Team .

Does Panda Express pay their employees well?

According to anonymously submitted Glassdoor reviews, Panda Express employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Panda Express. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Panda Express?

60% of Panda Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Panda Express 3.0 out of 5 for work life balance, 3.6 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Panda Express?

Cook (358) , Counter Help (337) , General Manager (324) , Cashier (248) , Shift Leader (218) , Assistant Manager (188) , Kitchen Help (136) , Front of House (106) , Line Cook (87) , Lead Counter (73) , Panda Express - Counter Help (69) , Crew Member (64) , Server (63) , Associate (58) , Shift Lead (58)

What are the pros of working at Panda Express according to real employee reviews?

"its good pay and the goal is to get better and grow with this company." ((in 808 reviews)); "You get free food (A least at my establishment) and the work is so easy." ((in 448 reviews)); "Good benefits which is always good" ((in 261 reviews)); "High standards Your meals are free during your shifts 20% off discount to eat there otherwise" ((in 249 reviews)); "Great atmosphere and coworkers." ((in 156 reviews))

What are the cons of working at Panda Express according to real employee reviews?

"Bad Management and very strict" ((in 408 reviews)); "This section will be for a bad manager" ((in 256 reviews)); "Long hours and have to be on my feet the whole time while working in heavy traffic Panda Express." ((in 200 reviews)); "No work/life balance; too demanding and ACO's are low quality." ((in 176 reviews)); "Bad upper management." ((in 111 reviews))

What are the top reviewed Panda Express locations?

Los Angeles , Houston , Las Vegas , Phoenix , Chicago , San Diego , New York , Dallas , San Antonio , Atlanta , Rosemead , San Jose , Orlando , Portland , Fresno , Austin , Saint Louis , El Paso , Sacramento , Richmond , Tampa , Denver , Seattle , Tucson , San Francisco , Vancouver , Jacksonville , Indianapolis , College Station , Fort Worth

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Panda Express

Now known as Panda Restaurant Group

Panda Express reviews

3.6

60% would recommend to a friend

(5,255 total reviews)

Andrew and Peggy Cherng

81% approve of CEO

54% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.7

Compensation and benefits

3.7

Career opportunities

3.6

Culture & values

3.1

Senior management

3.0

Work/Life balance

Panda Express has an employee rating of 3.6 out of 5 stars, based on 5,255 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Panda Express employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

5.0

Jan 5, 2019

Getting promoted to General Manager!

Store general manager

Recommend

CEO approval

Business Outlook

Pros

Panda Express Pays Phenomenally well. GM's start at $58,000 per year + a multitude of Bonues! We get Periodic ( Monthly) bonuses and Quarterly Bonuses! As a general manager you can make 80k-100k+ per year! They have strong values and strive to make you the best version of yourself. If you desire to advance your career within any company, work for Panda. They pride themselves in people development and will let you go as far in the company as long as you put your mind to it!

Cons

No Cons for Panda Express

Panda Express Response

Thank you for taking the time to share your feedback. We are thrilled you love the positive work environment as well as the compensation and bonuses. Thank you for your kind words. As an organization, we strive to become leaders in people development, and to provide our associates with the skill set and tools they need to thrive in their personal and professional lives. Keep up the great work. We are so grateful to have you on the team!

2.0

Jan 5, 2019

Not very healthy expectations

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The scheduling was flexible and they could work around my needs so long as I gave a one week heads up.

Cons

Corporate had too many unnecessary procedures that they wanted us to implement, for example, a script we had to read out to every customer that ended up just slowing everything down and making everyone agitated in the end.

Panda Express Response

We are happy to hear you enjoyed the schedule flexibility at Panda. Our associates are the heart of our organization, and we strive to surround our associates with the tools and skillset they need to thrive. Your feedback is very important to us, and we will be taking it into consideration as we continue to assess and elevate our associate and guest experience

3.0

Jan 1, 2019

Lots of potential but 3rd-world country working standards

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Mentorship is big and important

Cons

Harsh working expectations and no work-life balance

Panda Express Response

The core of Panda is our people, and we try to provide our associates with the tools they need to excel in their individual roles. We are happy to hear you enjoy the mentorship and growth opportunities here at Panda. We value your feedback. When we hear feedback that conflicts with our core mission and values, we do our best to understand your concerns. We will be sharing it with our extended team to see how we can improve. In the meantime, we would love to hear more about your concerns on the work environment and expectations. If you would like, you may share your experience in further detail via our “My Voice Matters” confidential hotline: 626-799-9898 x6053.

Viewing 460 - 462 of 5,255 Reviews

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