Is Panda Express a good company to work for?

Panda Express has an overall rating of 3.6 out of 5, based on over 5,397 reviews left anonymously by employees. This rating has been stable over the past 12 months. 60% of employees would recommend working at Panda Express to a friend and 54% have a positive outlook for the business. The best reviews about Panda Express have been left by employees working as Kitchen Crew , Part Time Cashier and Restaurant Service and Kitchen Team .

Does Panda Express pay their employees well?

According to anonymously submitted Glassdoor reviews, Panda Express employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Panda Express. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Panda Express?

60% of Panda Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Panda Express 3.0 out of 5 for work life balance, 3.6 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Panda Express?

Cook (358) , Counter Help (337) , General Manager (324) , Cashier (248) , Shift Leader (218) , Assistant Manager (188) , Kitchen Help (136) , Front of House (106) , Line Cook (87) , Lead Counter (73) , Panda Express - Counter Help (69) , Crew Member (64) , Server (63) , Associate (58) , Shift Lead (58)

What are the pros of working at Panda Express according to real employee reviews?

"its good pay and the goal is to get better and grow with this company." ((in 807 reviews)); "You get free food (A least at my establishment) and the work is so easy." ((in 446 reviews)); "Good benefits which is always good" ((in 261 reviews)); "High standards Your meals are free during your shifts 20% off discount to eat there otherwise" ((in 239 reviews)); "My coworkers were great and friendly." ((in 145 reviews))

What are the cons of working at Panda Express according to real employee reviews?

"Bad Management and very strict" ((in 414 reviews)); "This section will be for a bad manager" ((in 257 reviews)); "Long hours and have to be on my feet the whole time while working in heavy traffic Panda Express." ((in 202 reviews)); "No work/life balance; too demanding and ACO's are low quality." ((in 176 reviews)); "Upper Management does not care" ((in 107 reviews))

What are the top reviewed Panda Express locations?

Los Angeles , Houston , Las Vegas , Phoenix , Chicago , San Diego , New York , Dallas , San Antonio , Atlanta , Rosemead , San Jose , Orlando , Portland , Fresno , Austin , Saint Louis , El Paso , Sacramento , Richmond , Tampa , Denver , Seattle , Tucson , San Francisco , Vancouver , Jacksonville , Indianapolis , College Station , Fort Worth

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Panda Express

Now known as Panda Restaurant Group

Panda Express reviews

3.6

60% would recommend to a friend

(1,870 total reviews)

Andrew and Peggy Cherng

81% approve of CEO

54% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.7

Compensation and benefits

3.7

Career opportunities

3.6

Culture & values

3.1

Senior management

3.0

Work/Life balance

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

Reviews about "Compensation"

Return to all reviews

4.0

Jan 8, 2022

Panda Express

Cook

Recommend

CEO approval

Business Outlook

Pros

Great pay Opportunities to learn more/do more Learn how to use a wok

Cons

Poor management/rotate every 6mo-1 year Often understaffed The more you know the more they will ask you to do for the same amount of pay

Panda Express Response

Thanks for sharing with us your experience and glad that you enjoyed the pay! We recognize the importance of optimizing staffing to alleviate workloads & provide shift flexibility and we’ll continue to work on this.

1.0

Jan 8, 2022

Worst place to work at

Kitchen staff

Recommend

CEO approval

Business Outlook

Pros

No pros at all with panda express

Cons

You’ll get hired for one job and then be expected to do 2 peoples job at the same time cuz they’re understaffed, but you don’t get paid 2 peoples wages. Panda Express treats their workers like crap and I hope the company goes bankrupt. They took a lot of handouts from the government and use their children hospital donations from customers for tax write offs. Management sucks everywhere. Was told for 3 months I’d get promoted and they lied to me

Panda Express Response

We appreciate your feedback. People are the heart of the Panda family, and we are learning from your feedback. We understand the impact a leader can have on the work experience and want to elevate. We will be sharing this with our Ops management & HR team and look forward to improving the experience for all our associates. We welcome you to share your experience in further detail via our “My Voice Matters” confidential hotline: 626-799-9898 x6053. We look forward to learning more about your experience.

4.0

Jan 8, 2022

Great Company, wrong industry

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Very easy to work with, wonderful management, paid training, decent pay with competitive rates, (i.e. they adjust pay based on the rest of the food service industry, meaning you're always getting paid top dollar)

Cons

understaffing, very busy work environment (at least in my location which was in a mall)

Panda Express Response

We appreciate your feedback. People are the heart of the Panda family, and we are deeply rooted in our core value of respect. We understand an inspirational leader can impact the work experience and want to elevate. We will be sharing this with our Ops management team and look forward to improving the experience for all our associates.

Viewing 664 - 666 of 1,870 Reviews

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