Is Panda Express a good company to work for as a Service & Kitchen Team Member?

Service & Kitchen Team Member professionals working at Panda Express have rated their employer with 3.9 out of 5 stars in 19 Glassdoor reviews. This is a higher than average score with the overall rating of Panda Express employees being 3.6 out of 5 stars. Search open Service & Kitchen Team Member Jobs at Panda Express now and start preparing for your job interview by browsing frequently asked Service & Kitchen Team Member interview questions at Panda Express .

Does Panda Express pay Service & Kitchen Team Member employees well?

Service & Kitchen Team Member professionals rate their compensation and benefits at Panda Express with 3.9 out of 5 stars based on 19 anonymously submitted employee reviews. This is 5.3% better than the company average rating for salary and benefits. Find out more about Service & Kitchen Team Member salaries at Panda Express.

How happy are Service & Kitchen Team Member professionals working at Panda Express?

76% of Service & Kitchen Team Member employees at Panda Express would recommend their employer to a friend. This rating has increased by 8% in the past 12 months. Service & Kitchen Team Member professionals have also rated Panda Express with a 3.5 rating for work-life-balance, 4.2 rating for diversity and inclusion, 4.0 rating for culture and values and 3.9 rating for career opportunities.

What are the top reviewed jobs at Panda Express?

Cook (358) , Counter Help (337) , General Manager (324) , Cashier (248) , Shift Leader (218) , Assistant Manager (188) , Kitchen Help (136) , Front of House (106) , Line Cook (87) , Lead Counter (73) , Panda Express - Counter Help (69) , Crew Member (64) , Server (63) , Associate (58) , Shift Lead (58)

What are the pros of working at Panda Express according to real employee reviews?

"its good pay and the goal is to get better and grow with this company." ((in 819 reviews)); "You get free food (A least at my establishment) and the work is so easy." ((in 450 reviews)); "Good benefits which is always good" ((in 251 reviews)); "High standards Your meals are free during your shifts 20% off discount to eat there otherwise" ((in 238 reviews)); "Great atmosphere and coworkers." ((in 140 reviews))

What are the cons of working at Panda Express according to real employee reviews?

"Bad Management and very strict" ((in 405 reviews)); "Tiny raises Bad managers A lot of cleaning" ((in 254 reviews)); "Long hours and have to be on my feet the whole time while working in heavy traffic Panda Express." ((in 202 reviews)); "No work/life balance; too demanding and ACO's are low quality." ((in 171 reviews)); "Overall a horrible experience and the upper management couldn't care about you anyways." ((in 113 reviews))

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Panda Express

Now known as Panda Restaurant Group

Panda Express Service & Kitchen Team Member reviews

3.9

76% would recommend to a friend

(19 total reviews)

Andrew and Peggy Cherng

100% approve of CEO

58% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.0

Culture & values

3.9

Senior management

3.9

Compensation and benefits

3.9

Career opportunities

3.5

Work/Life balance

Service & Kitchen Team Member employees have rated Panda Express with 3.9 out of 5 stars, based on 19 company reviews on Glassdoor. This indicates that most Service & Kitchen Team Member professionals have a good working experience there. Panda Express is rated in line with the average (within 1 standard deviation) by Service & Kitchen Team Member professionals compared to other employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

19 reviews

3.0

Jan 18, 2022

Kitchen Support

Kitchen team member

Recommend

CEO approval

Business Outlook

Pros

Feeling of belonging and learned new skills

Cons

Bad and Bias Management, Crazy workloads

Panda Express Response

We are glad that you were able to feel that you belonged to the team. We appreciate your feedback and know that an inspirational leader can impact the work experience and want to elevate. We will be sharing this with our Ops management team and look forward to improving the experience for all our associates.

2.0

Dec 19, 2021

S/K Team

Service & kitchen team member

Recommend

CEO approval

Business Outlook

Pros

High pay for high school teenagers

Cons

Do not respect part-time/ full-time hours. Was working 40+ hours as a part time high schooler

Panda Express Response

Thank you for your feedback. We hear your concerns and want you to know that our people and teamwork are the core of Panda. We recognize the importance of having a balance with your work life. We welcome you to share your experience in further detail via our “My Voice Matters” confidential hotline: 626-799-9898 x6053. We look forward to learning more about your experience.

3.0

Dec 4, 2021

Working at Panda

Kitchen team member

Recommend

CEO approval

Business Outlook

Pros

Involved Staff Good Training Strong Team members

Cons

Long Shifts No Preimeims No compensation for Clopins

Panda Express Response

All our associates are part of our huge Panda family. We want to be there to help them in continuing to grow, even in the workplace, by providing a multitude of learning opportunities for our associates. Thank you for all the hard work you have contributed to your store. We will be sharing your feedback with our Ops Management team.

Viewing 10 - 12 of 19 Reviews

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