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      Panda Express

      Now known as Panda Restaurant Group

      Engaged Employer

      Panda Express reviews

      3.6

      60% would recommend to a friend

      (5,255 total reviews)
      avatar

      Andrew and Peggy Cherng

      81% approve of CEO

      54% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.7

      Compensation and benefits

      3.7

      Career opportunities

      3.6

      Culture & values

      3.1

      Senior management

      3.0

      Work/Life balance

      Panda Express has an employee rating of 3.6 out of 5 stars, based on 5,255 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Panda Express employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      5K reviews
      1.0
      Jul 17, 2021

      Toxic Work Environment

      Cook
      Recommend
      CEO approval
      Business Outlook

      Pros

      The only good that comes out of this job is the free food and the motivation to get out of there and become something in life because the work environment is beyond toxic. Thank you panda (management specifically) for showing me what NOT to be like as I continue to grow. The pay is OK for an entry level job/fast food gig but no amount of disrespect is worth it. There’s work out there where you’ll get treated with decency and respect you just have to look for it. I met a couple pretty cool people here too so shoutout to them as well.

      Cons

      Gossip gossip gossip seems to be all the management staff does, very immature in my opinion. To be honest it is very disappointing considering most of them are full grown adults and you would think they’d carry themselves a lot more professionally. Most are lazy as well and prefer running a dictatorship and prefer sitting their behinds in the back on the computer than actually leading the team and actually providing help when needed. They have no respect for their associates and plot against anybody who doesn’t bow to them. Beware of co workers who brown nose. Also don’t let nobody, not even upper management force you into doing anything you don’t want to do!

      avatar
      Panda Express Response
      4y
      At Panda, we strive to make to foster a collaborative and win-win environment. We value your insight and do our best to promote professionalism in the workplace. We value your input and will be sharing it with our Ops management team to improve. We want to fix this and welcome you to share your experience in further detail via our “My Voice Matters” confidential hotline: 626-799-9898 x6053. We look forward to learning more about your experience.
      5.0
      Dec 17, 2020

      High Standards, Hard Work and Great Pay

      Shift leader/manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've been working for this company for 7+ years, its been a great learning opportunity. The company does set a high standard for cleanliness and food quality and the pay is worth the hard work. The environment makes me feel like I have an even bigger family, its always a good shift when we work together in synergy. Since the pandemic the company has taken many different safety protocols such as wearing masks, gloves at all times and sanitizing the store every 30 minutes - 1 hour to create a safe space for the associates and guests. I am happy to come into work everyday knowing that my company cares about my safety, the safety of others and overall working in a positive environment.

      Cons

      The work can be challenging at first, but after practicing or learning a new skill it does get easier. The company sets a high standard for attention for detail but its with good intentions to create a positive experience not only for the associates but also the guests.

      5.0
      Mar 17, 2020

      Good

      General manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay is good and the initial job is fun!

      Cons

      It can become stressful and overwhelming. It also can be difficult having a work life balance when your on your day off and constantly receiving text messages about updates or your store. I also didn’t like not being able to have 2 days off in a row and also having to close the night before your day off. I would wake up the next day at 12 from getting off late the night before and half my day was already gone.

      avatar
      Panda Express Response
      6y
      Thank you for sharing about your experience. We understand that it can be a challenge to maintain a work-life balance, and we strive to help our associates maintain this by offering flexibility in scheduling and Paid Time Off (PTO). We are grateful for all the hard work you contributed and wish you luck in your future endeavors!
      Viewing 163 - 165 of 5,255 Reviews
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      ReviewsPanda Express reviews

      Glassdoor has 5,398 Panda Express reviews submitted anonymously by Panda Express employees. Read employee reviews and ratings on Glassdoor to decide if Panda Express is right for you.