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      Panera Bread

      Engaged Employer

      Panera Bread reviews

      3.4

      50% would recommend to a friend

      (18,813 total reviews)
      avatar

      Paul Carbone

      42% approve of CEO

      34% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.3

      Culture & values

      3.2

      Work/Life balance

      3.0

      Career opportunities

      2.9

      Senior management

      2.9

      Compensation and benefits

      Panera Bread has an employee rating of 3.4 out of 5 stars, based on 18,813 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Panera Bread employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      1.0
      Feb 13, 2010

      I worked first at the Fox River Grove, IL store and then the McHenry, IL store.

      Associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      I liked my co-workers, period.

      Cons

      Promised opportunites never materialized. Practiced age discrimination to the max. Filed claim with EEOC. Also retaliation for filing claim. Cut hours. New manager lived with old manager. Lied about my "training" which never happened. Overstated my limitations and understated my abilities. Went home crying and in pain many many times. But continued to work because I needed the work. They said they were treating me this way because of corporate orders. Everything they do is because of corporate orders. Treating a human being like crap is corporate orders? I do not think so. I still would like this to be resolved which is why I have not quit pursuing this EEOC claim. Which is weird because I quit but can get unemployment benefits. Something is wrong with Panera and its employee policy.

      1.0
      Oct 8, 2009

      Panera Bread has exceptionally rude management.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good for workers who enjoy fast-paced, independent working environments- if you need training, look elsewhere, they will not help you.

      Cons

      Never got any feedback. Got two hours of training before being expected to know everything. Was yelled at repeatedly my first day for simple mistakes. No communication otherwise, took me off the schedule without explanation. Extremely rude people to work for.

      3.0
      Feb 4, 2009

      Not wonderful, but not terrible either.

      Associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Panera Bread is a great place to work part-time and bring in a little extra cash. If you are a dependable employee, they are more than willing to accomodate scheduling needs and let you work extra hours. Associate shifts are basically "day" and "night"- the days start early, but the nights end early. Either way, employees with children or families are able to get home at a reasonable hour. It is a good plac to get a crash course in customer service, and interactions with "regular" customers give something to look forward to. Managers are hired from within, so there is opportunity to advance

      Cons

      There are too many managers, and none of them are on the same page. It is difficult to learn the ropes when ten different people are doing things ten different ways. High level of unprofessionalism when dealing with employees is alarming. It is not uncommon to overhear the general manager referring to a trainee as "retarded" or swearing under her breath when a trainee needs help. When starting work at Panera, I had to learn most of my responsibilities by observing others or simply figuring it out on my own. Some of my co-workers have been employed at Panera for 3+ years and still make minimum wage. It is very difficult to get a raise.

      Viewing 427 - 429 of 18,813 Reviews
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      Glassdoor has 19,110 Panera Bread reviews submitted anonymously by Panera Bread employees. Read employee reviews and ratings on Glassdoor to decide if Panera Bread is right for you.