Panera Bread reviews

3.4

49% would recommend to a friend

(18,762 total reviews)
avatar

Paul Carbone

41% approve of CEO

33% positive business outlook

Panera Bread has an employee rating of 3.4 out of 5 stars, based on 18,762 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Panera Bread employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

19K reviews
1.0
Oct 19, 2014

Much more than I expected.

Recommend
CEO approval
Business Outlook

Pros

The discounts given on food.

Cons

During my interview, I made it very clear that I was extremely busy during the school year and would only be available to work weekends, which they said they would work with. However, this was not the case, as they scheduled me 30 HOURS (I am a high school student) A WEEK, on top of going to school for 8-10 hours 5 days a week. I complained multiple times, but they continued to schedule me until I wrote down in the "time off" book, as they call it, every single day I needed off. The management is not understanding in the least. They manipulate you, they guilt trip you, they abuse your employee status by making you feel as if you'll lose your job if you are unable to work a shift that they scheduled you for, even after telling them that you can only work specific times - which, honestly is not a loss at all. Also, they don't care in the least about your availability. My Monday - Friday availability was 5 P.M. to 10 P.M., and they constantly scheduled me at 3, then they'd get angry that I couldn't show up. Uh..! More on the management, I had to call into work because I was unable to make a shift for a very good reason, and they got angry at me. So, to get back at me - yes, you read that right - they decided to not schedule me for 8 DAYS as "punishment" (although, it wasn't much of a punishment since I actually had free time). They are not understanding in the least, they don't care about any of their employees, and they're all extremely disorganized when it comes to scheduling. Don't even get me started on the racism in the place. There was a girl who quit because a co-worker called her a racial slur, and the management MADE FUN OF THE GIRL FOR QUITTING. This environment is toxic, the co-workers are rude and negative so the experience is always awful, and overall, I would not recommend getting a job here, unless you like being overworked and underpaid, on top of being unappreciated.

2.0
Sep 23, 2014
Recommend
CEO approval
Business Outlook

Pros

Close at 9pm, no grease, free meals, good management training program. Everything else is below par.

Cons

Panera proclaims to be "Green"..... faux recycling trash cans (blue bag & they all get thrown into a regular dumpster). Panera Cares is a sham, the "no jerks" policy is a joke, cafe's are not consistent, & it's just another food chain.

1.0
Sep 21, 2014

Horrifying

Recommend
CEO approval
Business Outlook

Pros

Non, find employment elsewhere. I've heard from other bakers that corporate Panera Breads are better to work for, this particular franchise is horrible.

Cons

Low pay, graveyardshift, treated like you aren't there, at best..

Viewing 58 - 60 of 18,762 Reviews

Glassdoor has 19,059 Panera Bread reviews submitted anonymously by Panera Bread employees. Read employee reviews and ratings on Glassdoor to decide if Panera Bread is right for you.