Panera Bread reviews

3.4

49% would recommend to a friend

(18,779 total reviews)
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Paul Carbone

40% approve of CEO

33% positive business outlook

Panera Bread has an employee rating of 3.4 out of 5 stars, based on 18,779 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Panera Bread employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

19K reviews
4.0
Mar 16, 2015

Great company overall

Recommend
CEO approval
Business Outlook

Pros

I fell in love with Panera's culture and ideaollogy when I started 11 years ago. I started as an Assistant Managers and then decided to become a Bakery Training Specialist, and then a Bakery Market Manager.

Cons

As a retail manager the job can be stressful, dealing with customers, young employees that have no prior work history and you can feel like a babysitter at times. Bakery Training Specialist job required that you be within phones reach at all times, as well as baking and writing schedules, filling out tracking forms etc. As a Bakery Market Manager there was no work/life balance and you were on 24/7/363 (Panera is closed 2 days a year). I had to mange during my 3 years as little as 8 -19 Cafe is a 3 state region.

3.0
Feb 26, 2015
Recommend
CEO approval
Business Outlook

Pros

Great benefits, casual business work environment, opportunity to move up and learn. The daily benefits including great relationships and building trust with other associates and customers can be the most rewarding aspect. Sometimes just plain human interaction can either amaze you or make you a better person.

Cons

Instead of adding to their bottom line by removing unnecessary excessive and high cost menu options, they began viciously removing benefits from the lower paid associates. Bonuses and rewards for being a loyal member of the Panera family slowly but surely faded away.

2.0
Feb 20, 2015

Overworked and Underpaid

Recommend
CEO approval
Business Outlook

Pros

Good food, clean and organized work environment. There are lots of hours available at busy stores, or any store if you have good availability. Daytime employees are always in demand. It's a very good job to have while going to school. Most stores will work with your availability if you are a good worker.

Cons

Pay does not match amount of work at all unless you are a salary manager (my experience is with Covelli Enterprises operated stores). As a shift manager I'm responsible for: Running areas of the store during my shift and at times the whole store in the absence of any salary managers; Tracking Labor/Saving Payroll hours; Tracking leftover product and waste; Counting inventory; Ordering produce; Assembling catering orders in the absence of our catering coordinator; Ensuring employees are properly trained; Disciplining employees who break rules; In addition to these duties, I also help salary managers complete a couple of duties that are delegated specifically to them. For all of that extra responsibility, I am compensated only $9.25/hr, barely a dollar above minimum wage and sometimes only .50-.75 cents more than regular employees whose sole responsibility is to wash dishes or press buttons on a cash register. It is pretty infuriating to be honest when I think about it. It is a very corporate environment- be prepared for lots of rules and regulations, many of which will seem petty and ridiculous.

Viewing 109 - 111 of 18,779 Reviews

Glassdoor has 19,076 Panera Bread reviews submitted anonymously by Panera Bread employees. Read employee reviews and ratings on Glassdoor to decide if Panera Bread is right for you.