The work was VERY hard. I worked only part-time and ALWAYS felt like I needed a nap when I came home. This is because of how fast we had to work to keep up with all the orders, since Panera is very popular. In all honesty, I rarely felt that the amount of money I earned each hour was what I should have been earning considering the work I put in. Customers often were quite entitled and could be very rude if you got their order a tiny bit wrong.