Panera Bread reviews

3.4

49% would recommend to a friend

(18,780 total reviews)
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Paul Carbone

40% approve of CEO

32% positive business outlook

Panera Bread has an employee rating of 3.4 out of 5 stars, based on 18,780 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Panera Bread employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

19K reviews
3.0
May 26, 2011

Bad Upper Management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good Food, decent money. Not a bad place to work.

Cons

District Manager was horrible when I worked there, although I do believe he has been replaced by the owners. The hours are bad.

1.0
May 23, 2011
Recommend
CEO approval
Business Outlook

Pros

Most customers are pretty nice since it is a nice place to come to and has good food, so rarely have issues with dissatisfied people. Have competitive pay for entry-level.

Cons

The new company that bought out our area is awful. They took away pay raises for managers, took away a lot of benefits, and have implemented some unnecessary rules. Employees only get food discounts during shifts, breaks are grudgingly given even during long shifts, and food is never allowed to be taken after closing like the old company allowed. Also, the management in our specific shop pays very little attention to personal needs. They schedule however they want and if it's too many hours then that is too bad. Do not pay attention to availability, and when confronted do not make changes. Are very unwilling to allow employees to call off for personal reasons or for illness. I was told that even though I had the flu it was not a good reason to call off when I had been told when to come in. Also, management is obsessed with job descriptions, if you are supposed to work bakery and a customer is needing assistance elsewhere you aren't allowed to help them, you have to have someone else do it because you are not allowed to leave your station for any reason. Management hands out criticism freely, and often 'jokes' with employees but these jokes are not kind-hearted. Not understanding of others lives. Employees come and go a lot due to dissatisfaction.

Viewing 18634 - 18636 of 18,780 Reviews

Glassdoor has 19,077 Panera Bread reviews submitted anonymously by Panera Bread employees. Read employee reviews and ratings on Glassdoor to decide if Panera Bread is right for you.