Panera Bread reviews

3.4

49% would recommend to a friend

(18,779 total reviews)
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Paul Carbone

40% approve of CEO

33% positive business outlook

Panera Bread has an employee rating of 3.4 out of 5 stars, based on 18,779 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Panera Bread employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

19K reviews
3.0
Jul 26, 2011
Recommend
CEO approval
Business Outlook

Pros

Better than fast food and many other jobs.

Cons

It's exhausting! And the health benefits currently available are horrible if you have a family.

2.0
Jul 23, 2011
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule 65% discount Decent rate for starters

Cons

Too many managers. They contradict and counter each other almost every day. One will tell you to do something one way and one will tell you to do the same thing another way. I've been working for nearly 7 months and they've still yet to train me completely on anything besides dining room. They started training me on prep the first month and then just stopped out of nowhere. From then on, they made excuses whenever I brought it up. They say I'm excellent and it's just too busy to train me whenever I'm there, but they somehow found time to hire four more people and train them in things they weren't experienced in. The favoritism is obvious and if you're not a favorite you WILL get stuck with doing what other workers should have done.At this point I'm looking for another job.

2.0
Jul 17, 2011
Recommend
CEO approval
Business Outlook

Pros

-Employees get 50% off break meals. -The hours were given/reduced upon request and they were very understanding during the school year. -A request-off book was available for employees to write down their availability. -Store closes promptly at 9 p.m. -At the end of the night, leftovers either went to donation or employees took it (even though senior management doesn't allow this, my managers let us anyway). -Many of my managers were nice, fun people. -Most of my coworkers were cool and I made new friends. -There are usually 4 different positions to work: Dish, Dining, Bakery (register), Line ( food preparer) -You don't stink of grease when you come home.

Cons

-You don't stink of grease, but you still stink. -Store opens at 6:30 a.m. -- not for late-sleepers like myself. -Out of those 4 positions, I was originally trained and often worked the hardest position of Dining. I worked the longest and hardest, carrying heavy buckets and garbage, general cleaning up after the public, plus tedious vacuuming and dusting. Everyone else got out around 9:20 when I left as late as 9:45. After repeated requests to be trained on other areas, I threatened to quit and was then moved around. -Working the morning shifts are a nightmare. It is super busy and people are demanding. Dining and dish positions are combined for a full hate-your-life effect. -I never received more than minimum wage. -I trained many people without receiving a trainer's wage. -Auditors are incredibly harsh on stores; you prepare for it by scrubbing the bathrooms ceiling to floor with bleach. -Managers are way too overworked. They have to do the books, monitor employees, deal with customers, plus other stuff...and they usually still do associate stuff like dust ceiling fans. They never told me their salaries but apparently it's not worth it.

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Glassdoor has 19,076 Panera Bread reviews submitted anonymously by Panera Bread employees. Read employee reviews and ratings on Glassdoor to decide if Panera Bread is right for you.