Panera Bread reviews

3.4

49% would recommend to a friend

(18,777 total reviews)
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Paul Carbone

40% approve of CEO

33% positive business outlook

Panera Bread has an employee rating of 3.4 out of 5 stars, based on 18,777 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Panera Bread employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

19K reviews
4.0
Mar 28, 2009
Recommend
CEO approval
Business Outlook

Pros

Good, clean working environment, mostly polite and clean customers, largely efficient management. All in all Panera Bread feels much more comfortable in atmosphere and environment than any other fast restaurant I've been in. Also, their policy holds true - "No jerks." At least not for long.

Cons

As with any good restaurant, Panera Bread gets almost unbearably busy. It's nothing that someone with a good work ethic and some motivation could handle, though. As someone who works in the bakery, I occasionally have to be at work at 5:30 AM, which can be highly unpleasant on days when it's -4 degrees.

4.0
Feb 19, 2009
Recommend
CEO approval
Business Outlook

Pros

Panera does offer a lot of opportunity for advancement to those who show dedication and work hard for the company. The managers are generally friendly and care for you as a person, not just a commodity. I was planning a wedding and getting married while I worked there. The other female co-workers threw me a bridal shower and even some of the regular customers contributed to my gifts. It was extremely thoughtful.

Cons

Panera had too many managers (shift manager, assistant manager, general manager). There seemed to be a manager for everything. This is not always bad; however, they did not communicate as well as they needed. I was often told to do something one way by one manager, and then another way by the other manager. This was very confusing and even more frustrating when I was reprimanded for not following protocol. Protocol was different to every manager.

Viewing 18766 - 18768 of 18,777 Reviews

Glassdoor has 19,074 Panera Bread reviews submitted anonymously by Panera Bread employees. Read employee reviews and ratings on Glassdoor to decide if Panera Bread is right for you.