Is Papa John's a good company to work for?

Papa John's has an overall rating of 3.3 out of 5, based on over 7,147 reviews left anonymously by employees. This rating has been stable over the past 12 months. 50% of employees would recommend working at Papa John's to a friend and 37% have a positive outlook for the business. The best reviews about Papa John's have been left by employees working as Cook , Shift Leader/Manager and Papa Johns Delivery Driver .

Does Papa John's pay their employees well?

According to anonymously submitted Glassdoor reviews, Papa John's employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Papa John's. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Papa John's?

50% of Papa John's employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Papa John's 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Papa John's?

Pizza Delivery Driver (525) , Manager (240) , General Manager (233) , Driver (214) , Delivery Driver (194) , Assistant Manager (160) , Shift Leader (153) , Cashier (139) , Pizza Maker (131) , Shift Manager (130) , Insider (97) , Crew Member (88) , Customer Service Representative (76) , Shift Lead (60) , In Store Team Member (55)

What are the pros of working at Papa John's according to real employee reviews?

"The hours are flexible and they usually work with what you need especially with school." ((in 389 reviews)); "The people with whom you work with are usually great people and they become your friends." ((in 326 reviews)); "The other employees make it pretty fun and the money is good when people tip." ((in 229 reviews)); "Pizza was free and cool" ((in 197 reviews)); "the employees can be good and you get free food so dont spend money on groceries" ((in 179 reviews))

What are the cons of working at Papa John's according to real employee reviews?

"Low pay and it gets really stressful when the dinner rush occurs or when someone randomly decides to order 30 pizzas" ((in 522 reviews)); "Bad management and lack of care" ((in 336 reviews)); "Bad manager means bad time" ((in 155 reviews)); "and no benefits" ((in 124 reviews)); "Upper management does not care about you" ((in 83 reviews))

What are employees saying about Papa John's layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Papa John's layoffs and their outlook for job security at Papa John's in 2026.

What are the top reviewed Papa John's locations?

Louisville , Atlanta , Houston , San Antonio , Charlotte , Orlando , Austin , Dallas , Indianapolis , Raleigh , Tampa , Chicago , Denver , Las Vegas , Richmond , New York , Phoenix , Fort Worth , Los Angeles , Knoxville , Nashville , Miami , San Diego , Jacksonville , Kansas City , Baltimore , Saint Louis , El Paso , Lubbock , Columbus

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Papa John's

Papa John's reviews

3.3

50% would recommend to a friend

(6,779 total reviews)

Todd Penegor

Not enough data to show CEO approval

37% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.2

Work/Life balance

3.1

Culture & values

3.0

Senior management

3.0

Career opportunities

2.7

Compensation and benefits

Papa John's has an employee rating of 3.3 out of 5 stars, based on 6,779 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Papa John's employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

2.0

Aug 18, 2020

Good Customer Service opportunities

Pizza delivery driver

Recommend

CEO approval

Business Outlook

Pros

Decent money. Get to meet lots of people. A pleasure to interact with customers

Cons

Positions and pay not based on merit or job performance.

2.0

Aug 13, 2020

not great

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

get to leave the store, make good tips

Cons

poor management, they make you deliver in storms, wont let you leave after your shift ends

2.0

Aug 11, 2020

Not a great place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Easy job, fast money, food discounts.

Cons

Company overall treats employees as dispensable. Currently in a "revamp" period but none of the changes benefit the employees. For example you no longer end your shift collecting which is a big draw for a lot of people who need quick money.

Viewing 103 - 105 of 6,779 Reviews

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Jobs at Papa John's

Delivery Driver (Company Car Provided)

Delivery Driver (Company Car Provided)

Delivery Driver (Company Car Provided)