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Pathward

Engaged Employer

Pathward reviews

3.8

68% would recommend to a friend

(188 total reviews)
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Brett Pharr

83% approve of CEO

67% positive business outlook

Ratings by category

4.1

Work/Life balance

3.8

Diversity & inclusion

3.7

Culture & values

3.5

Senior management

3.5

Compensation and benefits

3.5

Career opportunities

Pathward has an employee rating of 3.8 out of 5 stars, based on 188 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pathward employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Reviews by job title

188 reviews
3.0
May 28, 2024

Good company, bad department

Asset management
Recommend
CEO approval
Business Outlook

Pros

Pathward as a company is honestly pretty great. They have a mission I believe in, and they generally take pretty good care of their employees. You usually get 2-4 extra PTO days a year, called "Wellness Days," that they announce a week or two ahead of time. The pay is good, and they are committed to a remote work environment, allowing them to recruit talent throughout the country.

Cons

The equipment finance department is an absolute disaster from top-to-bottom. There are no guidelines or policies, the reporting is a joke, and the leadership is nonexistent. Teams are always running on a skeleton crew, which leaves them overworked, stressed, and burnt out. If you can get in with Pathward, that is great, but avoid equipment finance (asset management, credit, operations-- all of it) at all costs. Also, I got pretty far into the interview process for a different job within the organization, and after the last interview, I never heard from them again. I personally think that is an unforgivable oversight in any scenario, but especially with an internal candidate.

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Pathward Response
2y
Thank you for posting a review and weighing the pros and cons of your experience at Pathward. We value your input and welcome the opportunity to speak with you further on your feedback on how we can make Pathward an even better place to work for current and future employees. Please reach out to us at peopleandculture@pathward.com
2.0
Jan 4, 2024

Limited growth opportunities

Vice president
Recommend
CEO approval
Business Outlook

Pros

Remote work Environment Decent Benefits

Cons

Company is struggling to determine position in the market Lacks the technology to drive innovation Reorg happens about every 3-4 months Company struggles to keep Senior Leaders or good leadership as a whole due to the number of reorgs and work load imbalance across the organization. Compensation is well below the industry

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Pathward Response
2y
Thank you for posting a review and weighing the pros and cons of your experience at Pathward. We value your input and People & Culture has reviewed and shared your concerns with leadership. We’d welcome the opportunity to speak with you further on your feedback and how we can make Pathward an even better place to work for current and future employees. Please reach out to us at peopleandculture@pathward.com.
3.0
Jan 2, 2023

50/50

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People - teams and departments generally work well together. IT transformation work - CIO who knows what he's doing. Incoming CFO is long term employee with a true passion for people and has made headwinds in many departments she's served. current CEO is well respected and well established, however has years of mess to clean up Opportunity to learn new things Advancement for those who are willing to put in the work, or if they decide you need a better title and more money in order to keep you. embrace innovation yet many still lack the ability to drive true change

Cons

Executive leadership turnover - non stop churn in the C-Suite, including CEO but most notably 5 CHRO's in 5 years if that doesn't tell you how the organization really feels about the people that make the company. As a result of this constant turnover the strategic direction was always either non-existent, changed direction every 6-12 months, or wasn't well communicated. No one is sure whether to keep some of the divisions including tax and consumer credit and how to make them a profitable and strategic arm of the business. typical corporate nuances and politics management and leadership support lacks, so it's really 50/50 whether or not you'll have a good leader

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Pathward Response
3y
Thank you for taking the time to provide feedback! We’re transforming the business to help everyone in their role work together to fulfill our purpose of financial inclusion for all and acknowledge that to some, the change may feel overwhelming. We always strive to find a better way and would love to discuss your concerns in detail if you’d like to email People & Culture at peopleandculture@pathward.com. If you don’t feel comfortable emailing or speaking with a Pathward representative, we encourage you to take advantage of our LifeGuides benefit by calling 877-532-3472.
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Glassdoor has 195 Pathward reviews submitted anonymously by Pathward employees. Read employee reviews and ratings on Glassdoor to decide if Pathward is right for you.