PatientNow reviews

3.0

49% would recommend to a friend

(67 total reviews)
avatar

Keri Gohman

59% approve of CEO

50% positive business outlook

PatientNow has an employee rating of 3.0 out of 5 stars, based on 67 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PatientNow employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

67 reviews
5.0
Feb 15, 2023
Recommend
CEO approval
Business Outlook

Pros

Flexible environment Supportive leadership and coworkers Willing to develop new sales reps

Cons

I truly cannot find any negatives to say, the nature of software is imperfect and ever changing and PatientNOW handles obstacles tactfully.

3.0
Dec 2, 2022
Recommend
CEO approval
Business Outlook

Pros

Lots of potential for the software to get better. Great industry and the people are awesome. We are priced fairly in my opinion against the market and we do have support.

Cons

There is a lot of turnover - people canceling contracts and people quitting and new hires who don't know how to help. Because of the turnover nothing seems to get accomplished. They also pay reps really low. You're going to be busy and have a lot of opportunities but not in a good way - it's a constant grind to try to hit your goal. Marketing is a nightmare and that churns the most - we overpromise and under deliver. Our software needs a desperate upgrade.

5.0
Nov 19, 2022

Positive Changes over the last couple of years

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

New investors and leadership started about 2 years ago and changes have been very positive. Mission statements are clear, employees are trusted, new ideas are accepted and the salary/benefits are good. Able to work from home and provided with necessary equipment. Very talented developers.

Cons

Occasional overzealous product roadmap can lead to last minute scrambling to meet release deadlines. Details on requirements for features sometimes lack details. Sales/Product not always on the same page.

Viewing 34 - 36 of 67 Reviews

Glassdoor has 70 PatientNow reviews submitted anonymously by PatientNow employees. Read employee reviews and ratings on Glassdoor to decide if PatientNow is right for you.