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      PatientNow

      Engaged Employer

      PatientNow reviews

      3.0

      49% would recommend to a friend

      (67 total reviews)
      avatar

      Keri Gohman

      59% approve of CEO

      50% positive business outlook

      Ratings by category

      3.6

      Diversity & inclusion

      3.5

      Work/Life balance

      3.2

      Culture & values

      3.2

      Compensation and benefits

      3.2

      Career opportunities

      2.9

      Senior management

      PatientNow has an employee rating of 3.0 out of 5 stars, based on 67 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PatientNow employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      67 reviews
      4.0
      Sep 14, 2020

      Decent job with good customer service experience

      Anonymous
      Recommend
      CEO approval
      Business Outlook

      Pros

      Manage your own schedule, good healthcare benefits, some work from home benefits after being at the company for awhile, dog friendly, I love the people on my team and other teams as well. The company is working on making changes to the software, which are much needed.

      Cons

      Feeling micro-managed at times, 15 PTO days a year maximum, no 401K, can be a stressful position with performing multiple roles with little help at times.

      4.0
      Sep 11, 2020

      Good Company - I would recommend for employment and as a customer of software

      Senior project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Overall, as a remote employee I have received what I signed up for in regards to working remotely and managing my own schedule. Upper Management has been very supportive in my success. They have also been very open to feedback regarding my personal goals, and growth within the company. I am very fortunate and grateful to have kept my job during COVID. And I applaud the company for doing what they could to keep and bring back staff. I have great colleagues as well. I have worked in this industry for almost 10 years, PatientNOW is the best in comparison to other EMR/management softwares (with room for growth).

      Cons

      I believe there is room to incorporate more feedback from our staff with aesthetic practice management experience in product development decisions. As a manager, you are involved in every part of your system. You are at the front desk, treatment room, back office, marketing meetings, etc. Therefore you fully understand what your staff needs to be efficient. While it may be a great feature, it has to make sense from a workflow perspective. Having someone understand the workflow of a busy front desk person, a double booked practitioner, to management needling to streamline reporting is vital. There are common needs across the board that would meet the modern day workflow of our practices. This is a multi billion dollar industry, that moves fast. Clients need their software to meet the demands of a fast paced, busy office.

      5.0
      Sep 11, 2020

      Great company that is growing quickly!!!

      Implementation project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company is full of great employees that are willing to help out but also turn into great friends outside of work. Company is quickly growing and always enhancing their products and add-ons High volume, fast paced work environment so you don't ever get bored.

      Cons

      Company doesn't yet have 401K

      Viewing 49 - 51 of 67 Reviews
      Related searches: PatientNow jobs | PatientNow salaries | PatientNow benefits | PatientNow interviews
      ReviewsPatientNow reviews

      Glassdoor has 70 PatientNow reviews submitted anonymously by PatientNow employees. Read employee reviews and ratings on Glassdoor to decide if PatientNow is right for you.