PatientNow reviews

3.0

49% would recommend to a friend

(67 total reviews)
avatar

Keri Gohman

59% approve of CEO

50% positive business outlook

PatientNow has an employee rating of 3.0 out of 5 stars, based on 67 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PatientNow employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

67 reviews
2.0
Oct 15, 2016

Not well rounded

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Drinking is allowed in management Don't have to think, they do it for you Flexible schedule

Cons

Run by best Friends Sometimes you get a paper check not always direct deposit Micromanaged Always call to make sure you have health insurance before going in

2.0
Jul 30, 2016

Stepping stone, but could be more

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Best reasons to work at PN: Good wages Some great staff Owner is nice Great location Casual environment - get to wear jeans

Cons

Reasons not to work at PN: Paper paychecks (on occasion) Family/Friend politics (cause lots of unnecessary drama and conflict) Culture is super negative right now (hopefully the company can turn that around) Used to have the flexibility to work from home, but not anymore Lots of empty promises. If you negotiate anything during the interview get it in writing.

4.0
Apr 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible scheduling, decent benefits, good culture. People are nice and willing to help. Equipment (laptop) provided for work.

Cons

Many changes in upper management constantly. Recent layoffs and restructuring all the time since they are always acquiring a new business. There's lack of upward mobility since they'll just bring in an external hire they know from a previous company. You're never sure whose gonna be laid off next so there's a lot of anxiety around job security. And the constant management changes can make it confusing on who is responsible for what. However I will say it felt like a positive trend when it came to the new managers - a welcomed adjustment. Keri really gave PatientNow more hope and better work-life balance.

Viewing 25 - 27 of 67 Reviews

Glassdoor has 70 PatientNow reviews submitted anonymously by PatientNow employees. Read employee reviews and ratings on Glassdoor to decide if PatientNow is right for you.