Pros
In the past couple of years (or in some cases months), the company has been improving on: - Valuing employees as much as clients, developing client retention methods that don't work low-level employees to the bone - Transparency from management - Prioritizing raises and bonuses over cheaper, more flashy benefits - Training new hires - Hiring with our rate of growth - Desegregated hiring - The Client Admin team, which is now beautifully managed And consistently, since I began: - Flexible scheduling and work-from-home policy - Warm, friendly atmosphere - Good benefits Multiple former employees have returned, which, considering the cons below, gives you an idea of the overall environment.
Cons
- Salaries are far below industry average; you must relentlessly negotiate from day one to get halfway-decent pay, and/or work from home in a town with a lower median income - "Entry-level" positions just aren't - A few other departments could take a lesson from Client Admin re: proper management
