Pawn America reviews

3.5

60% would recommend to a friend

(118 total reviews)

Brad Rixmann

68% approve of CEO

57% positive business outlook

Pawn America has an employee rating of 3.5 out of 5 stars, based on 118 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pawn America employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

118 reviews
2.0
Sep 5, 2017
Recommend
CEO approval
Business Outlook

Pros

good benefits, flexible schedule within reason, and you get to see items before customers can you sometimes get good deals

Cons

long hrs, no teamwork on the sales side and management does not address problems. Unrealistic goals on daily tasks. understaffed

5.0
Aug 31, 2017

Why Pawn America is GREAT

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

PA has reinvented old time pawn into a modern day success story -clean bright stores, knowledgeable and professional salespeople and solid policies for sales, loan and more!

Cons

The vast jewelry selections are addicting.

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Pawn America Response
8y
Thank you so much! We appreciate you leaving a review!
1.0
Aug 25, 2017

All Image and No Substance

Recommend
CEO approval
Business Outlook

Pros

Decent pay. Benefits are there, nothing you can't get elsewhere.

Cons

Burn out rate is ridiculous. They use and abuse managers and employees alike. Rules and guidelines change with every week and depends on who you talk to. The latest garbage: They write people up for not getting enough 5 star reviews from their customers on google. So much so that now employees make fake profiles to submit phony reviews online to avoid the write up. There is not enough staff- hard to live up to expectations when all you can do is put out fires all day. Worst leadership ever.

Viewing 67 - 69 of 118 Reviews

Glassdoor has 122 Pawn America reviews submitted anonymously by Pawn America employees. Read employee reviews and ratings on Glassdoor to decide if Pawn America is right for you.