Pax8 reviews

3.4

50% would recommend to a friend

(428 total reviews)

Scott Chasin

57% approve of CEO

53% positive business outlook

Pax8 has an employee rating of 3.4 out of 5 stars, based on 428 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pax8 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

428 reviews
1.0
Jul 28, 2025

AVOID. really.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

pay is competitive within the tech industry, and the benefits have improved with time/growth of the company. end of list.

Cons

Senior Leadership. Every issue within the organization can be traced back to the failures thay come from the higher echelons. Be it implementing a new shiny system that doesn't align with others, or absolutely half baked ideas being launched and forced into implementation even if it just creates chaos and confusion. This is systemic across all orgs and is due to the "ego lead" mentality of most senior leaders. Unless you are a sycophant or apart of the inner circle, promotions just don't happen. Most people being brought in are close to other leaders even if they lack relevant experience or any leadership acumen. This is seriously hurting retention. Most people don't make it more than a couple of years, and the only ones who stay have their options near fully vested. Too many cooks in an over crowded kitchen. There are too many Sr. Directors and VP's within the organization that have been here too long. They interject themselves into different projects and tasks that they have nothing to do with, and use their title to impose their will. Removing any and all ownership for the teams who actually are responsible for it. This creates a bureaucratic road map that is impossible to navigate and nothing gets done because five different people all think they have final say in something and none of them can agree (right back to ego leading).

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Pax8 Response
11mo
Thank you for your candid feedback and for your years of service at Pax8. It's clear how strongly you feel, and I take your comments seriously. I'm sorry to hear about your frustrations regarding leadership, organizational structure, and opportunities for growth. Your experience is not what we aspire to, and we want all team members to feel valued, empowered, and part of our journey forward. I understand that trust in leadership and clear, effective communication are critical, and we are committed to ongoing improvement in these areas. While change can be challenging and sometimes slow, senior leaders are actively working on listening to feedback—both informal and from surveys—and collaborating with employees at all levels to implement meaningful solutions. We have more on this to share soon. We also continually review our processes around recognition and advancement to ensure fairness and transparency. Thank you again for voicing your concerns and your commitment to Pax8. We appreciate the opportunity to engage in constructive dialogue. If you've not done so already, I'd encourage you to work with your leader, or if that is not possible, your people business partner, on this issue to try and find a way forward.
3.0
Jul 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Pay is good. Some people are nice

Cons

Support team is bad, needs to be better

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Pax8 Response
11mo
Thank you for taking the time to share feedback about your experiences at Pax8. While it's great to know you feel well compensated and have some good peer relationships I'm sorry to hear you don't feel your partners are getting the support they need. If you've not done so already I'd encourage you to share your concerns constructively with the team in the spirit of helping drive improvements and increasing understanding on both sides. We value the opportunity to resolve problems together. Thank you for your dedication and commitment to Pax8.
4.0
Jul 17, 2025

Great culture

Recommend
CEO approval
Business Outlook

Pros

Great culture People are amazing - always willing to help each other out

Cons

Boys club - the men in leadership definitely protect each other Lack of internal alignment; a lot of mixed messaging from various leaders

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Pax8 Response
11mo
Thank you for taking the time to share feedback. I'm thrilled to hear your experience of our culture has been supportive and collaborative however it saddens me to learn that it has not felt inclusive. I appreciate sharing that sort of feedback with leaders directly is challenging so I'd encourage you to reach out to your people business partner and if you believe there has been any breach of our code of conduct or ethics, let us know via Pax8 Speaks Up. I acknowledge the challenges we've had with communication and change. We are working hard on this and making a significant investment here over the next couple of years. Thank you for everything you do for Pax8 and delighted to have you with us on this journey.
Viewing 46 - 48 of 428 Reviews

Glassdoor has 457 Pax8 reviews submitted anonymously by Pax8 employees. Read employee reviews and ratings on Glassdoor to decide if Pax8 is right for you.