PayByPhone reviews

Too focused on growth, seemingly at the expense of existing clients and employees.

Since the company was taken over by the new (American) leadership, things have steadily gone downhill. Employee benefits and morale have dropped, and code quality has noticeably suffered (just look at the recent App Store reviews). Leadership frequently imposes unrealistic deadlines, pressures teams to deliver, and rarely acknowledges the effort put in. Many employees worked significant unpaid overtime with promises of time off later, only to be laid off once their projects were done. The organization now relies heavily on underqualified contractors who often produce poor-quality code, leaving local developers to clean up and manage the mess. Meanwhile, decision-making appears disconnected from the realities of the engineering teams, with a few entrenched leaders steering the company toward trouble.