Does PayByPhone pay their employees well?

According to anonymously submitted Glassdoor reviews, PayByPhone employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at PayByPhone. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at PayByPhone?

40% of PayByPhone employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PayByPhone 2.7 out of 5 for work life balance, 2.7 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at PayByPhone?

Software Developer (20) , Product Designer (4) , Product Manager (4) , Senior Software Developer (4) , Senior Software Engineer (4) , Manager (3) , QA Analyst (3) , Senior Product Manager (3) , Software Development Manager (3) , Customer Support Representative (2) , Management (2) , Sales Manager (2) , Software Engineer (2)

What are the pros of working at PayByPhone according to real employee reviews?

"Great people on the ground that care (at least the ones that are left)" ((in 21 reviews)); "Good work/life balance" ((in 7 reviews)); "introduce an in office routine gradually, as well as interact with members across all teams and departments." ((in 6 reviews)); "There are still some dedicated colleagues who foster a positive, collaborative spirit despite the challenges." ((in 6 reviews)); "Beautiful new office." ((in 4 reviews))

What are the cons of working at PayByPhone according to real employee reviews?

"Also the salary is on the low side." ((in 7 reviews)); "Disorganized and chaotic management (constant change and reorganization)." ((in 6 reviews)); "Aucun objectif du manager et aucune réunion hebdomadaire" ((in 5 reviews)); "Horrible training." ((in 5 reviews)); "Benefits have been stripped away" ((in 5 reviews))

What are employees saying about PayByPhone layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about PayByPhone layoffs and their outlook for job security at PayByPhone in 2026.

PayByPhone reviews

2.7

40% would recommend to a friend

(134 total reviews)

Jonny Combe

28% approve of CEO

32% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (134 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

PayByPhone has an employee rating of 2.7 out of 5 stars, based on 134 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PayByPhone employee rating is 27% below average for employers within the Financial Services industry (3.7 stars).

Reviews by job title

134 reviews

2.0

Sep 4, 2019

My manager does not know how to spell correctly

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

great people to work with.

Cons

My manager needs to get some courses in business writing. He does not have the management skills to be running our department and needs to stop wearing unicorn t-shirt.

4.0

Jan 28, 2019

Director

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Knowledgeable team Collaborative environment Exciting growth opportunities

Cons

Realigning direction Conflicting priorities

4.0

Nov 19, 2018

Lots of Changes

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great Location; snacks; happy hours; beer on friday; ping pong etc. More importantly - lots of great people Lots of new folks - clearing up some of the "dead wood" so to speak New CEO making good advances

Cons

Not everyone who should have gone has left yet - still some dead wood to remove

Viewing 121 - 123 of 134 Reviews

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Jobs at PayByPhone

Regional Sales Director

Regional Sales Director

PayByPhone

PayByPhone reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

My manager does not know how to spell correctly

Director

Lots of Changes

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Jobs at PayByPhone