PayPal reviews

3.6

58% would recommend to a friend

(9,632 total reviews)
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Enrique Lores

44% approve of CEO

43% positive business outlook

PayPal has an employee rating of 3.6 out of 5 stars, based on 9,632 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PayPal employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

10K reviews
3.0
May 19, 2025

A Company in Transition — Stability Meets Uncertainty

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

PayPal has historically been a stable place to work — solid brand, good compensation, and relatively low chaos compared to fast-moving startups. Leadership appears motivated to reignite innovation and move with more urgency, which could open up opportunities for those who are eager to step up.

Cons

Recent structural changes feel like they’re being made for the market, not for the people. There’s a push for speed and leaner execution, which is translating into more responsibility without a clear path to recognition or advancement. Efforts to “recalibrate” roles and levels have created confusion and a sense of devaluation for some experienced contributors — especially those who were already punching above their weight. Communication about the why and the impact of these changes has been... polished, but not particularly transparent.

2.0
May 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Work life balance is good.

Cons

Lots of churns, frequent change in upper management, results in rocky roadmaps. Collaboration across teams are a mess. Most mid and low level management are more focused on politics than innovation.

2.0
May 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexibility around working virtually and advancement if you are effective in your role.

Cons

The team doesn't recognize the power of the Executive Assistant and their ability to elevate and optimize PayPal's Mission.

Viewing 298 - 300 of 9,632 Reviews

Glassdoor has 11,138 PayPal reviews submitted anonymously by PayPal employees. Read employee reviews and ratings on Glassdoor to decide if PayPal is right for you.