PayPal reviews

3.6

58% would recommend to a friend

(9,632 total reviews)
avatar

Enrique Lores

44% approve of CEO

43% positive business outlook

PayPal has an employee rating of 3.6 out of 5 stars, based on 9,632 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PayPal employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

10K reviews
4.0
Jan 14, 2026

Good place to work

Recommend
CEO approval
Business Outlook

Pros

All good, it matters which team you are in.

Cons

No cons, except things change very quick.

1.0
Jan 14, 2026
Recommend
CEO approval
Business Outlook

Pros

- Competitive compensation structure with commission potential - Interesting client portfolio - Strong product offerings and market position - Some supportive colleagues across the organization

Cons

- Lack of transparent performance management - No progressive discipline - straight to Performance Improvement Plan with no prior feedback - Management gives positive feedback while simultaneously evaluating performance negatively - Poor communication from leadership during critical career moments - Unclear commission payment structure and timing - Terminations with no clear explanation

Viewing 301 - 303 of 9,632 Reviews

Glassdoor has 11,138 PayPal reviews submitted anonymously by PayPal employees. Read employee reviews and ratings on Glassdoor to decide if PayPal is right for you.