PayPal reviews

Leadership was a huge mess. They were never on the same page regarding issues, and they all provided different information when you asked for help. There was also a lot of false hope. Going in you are promised longevity, and growth with the company and then all of a sudden you are being laid off because they are moving every single job overseas. They even mislead me about the job I was hired on for. They promised that I was going to be a sole chat agent during the interview, and when I got hired on we were immediately thrown into the phone queue. Overall just a terrible experience. They also kept changing our benefits every year. Just absolutely zero consistency across the company.

PayPal as a whole is spread too thin. The former CEO purchased many businesses and tried to expand faster than what the company was able to keep up with. For over a year now they have been laying off employees that have some of the highest tenure in their roles. I used to enjoy working for them when I first started, but after the past couple of years the growing uncertainty in the company made me feel like I was constantly looking over my shoulder in regard to layoffs and changes in direction. It seems like all they care about now is their bottom line.