PayPal reviews

3.6

58% would recommend to a friend

(9,632 total reviews)
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Enrique Lores

44% approve of CEO

43% positive business outlook

PayPal has an employee rating of 3.6 out of 5 stars, based on 9,632 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PayPal employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

10K reviews
3.0
Apr 23, 2023
Recommend
CEO approval
Business Outlook

Pros

PayPal has fantastic talent, many smart and kind people. Great team spirit within teams. Very supportive of working from home or in other countries.

Cons

Within Marketing: Constant re- orgs, layoffs, change in people management without any accountability or self reflection on CMO level. Also partnering departments have to suffer from repeated re -orgs without full execution- hence processes are non existent, in constant change and only good looking on „paper“ or slides from external consulting firms. Due to several layoff periods within the last 2 years - there is a culture of fear to loose the job. People are not motivated to say the truth. Repeated poor reviews of leadership are being sugarcoated whilst good ratings such as teamwork - which is 100% the people who support each other through the frequent challenges - are being accounted for leadership. Analytics is extremely under stuffed and has poor tools available to measure success. HR is a disaster- and surely not your fried! You have to invest a lot of time in gathering reviews, writing reviews and development plans - which are never being followed up. Development is only happening through pure and sole own initiative and the exchange with great colleagues. The last three years my department had 8 people managers / interim people manager, 8 months no people manager at all. 4 Re-orgs and about 70% of white women 40plus on Director level have been laid off across the globe. Allocation of Bonus Budgets within departments are being allocated before the results of the 360 reviews are finalized or analyzed. Personal favorites are highly supported and have a lot of influence on the opinionated evaluation of leadership team members on leadership level.

3.0
Feb 21, 2023

Shareholders > Employees

Recommend
CEO approval
Business Outlook

Pros

PayPal offers a lot of flexibility, good benefits, and (for the most part) hires talented and kind people. They provide fantastic resources (new Mac book pros, ultra wide monitors, etc), value work-life balance (team and manager dependent), and understand the benefits of remote work.

Cons

This company doesn't value it's employees when push comes to shove. The layoffs were handled terribly and opaquely. They followed this up by not providing raises to workers after boasting across-the-board profits at the quarterly earnings call a week prior. There is no clear path for career growth either, since workers are expected to "solve big problems" to get noticed (which, of course, incentivizes constant big problems). The rush to push new features causes many of these problems, so little to no time is ever assigned to remove mounting tech debt.

3.0
Feb 14, 2023
Recommend
CEO approval
Business Outlook

Pros

Great pay and benefits, they set standards around ensuring diversity in promotions. Promoting from within is encouraged. Lots of training and up skill opportunities.

Cons

Operationally this is the worst company I have ever worked for. There is a lot of duplicity of roles, but everything is very siloed so enterprise standards for getting things done does not exist. There have also been so many lay offs I over the past couple years without continuity plans that it is impossible to find owners or subject matter experts for certain products or data. I often spend days on end trying to track down someone who can give me access to a specific dataset.

Viewing 319 - 321 of 9,632 Reviews

Glassdoor has 11,138 PayPal reviews submitted anonymously by PayPal employees. Read employee reviews and ratings on Glassdoor to decide if PayPal is right for you.