PayPal reviews

3.5

58% would recommend to a friend

(9,637 total reviews)
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Enrique Lores

43% approve of CEO

43% positive business outlook

PayPal has an employee rating of 3.5 out of 5 stars, based on 9,637 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PayPal employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

10K reviews
4.0
Oct 13, 2025

Great team

Recommend
CEO approval
Business Outlook

Pros

Some great cultural elements, in terms of getting a high degree of ownership and visibility for the work you do: a strong culture of calling out individuals' contributions in rooms they are not in. Managers support you to come to your own conclusions, rather than micromanaging or telling you what the answer is. They are there to support when you need them, and stay out of the way when you're comfortable you've got this.

Cons

Pace can be a bit schizophrenic, things can be burning urgent one week then drag on unattended to for weeks. The organisation beyond legal is also a bit of a labyrinth, with mutliple reporting lines and not great clarity about who to go to with what in the business.

3.0
Oct 13, 2025
Recommend
CEO approval
Business Outlook

Pros

1. A decent company to work for. 2. Decent WLB (Depends on team)

Cons

Career Framework is made to punish if you stay longer in the company, getting promotions is mostly political.

Viewing 472 - 474 of 9,637 Reviews

Glassdoor has 11,143 PayPal reviews submitted anonymously by PayPal employees. Read employee reviews and ratings on Glassdoor to decide if PayPal is right for you.