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      PayPal

      Engaged Employer

      PayPal reviews

      3.5

      58% would recommend to a friend

      (9,642 total reviews)
      avatar

      Enrique Lores

      43% approve of CEO

      43% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.7

      Work/Life balance

      3.7

      Compensation and benefits

      3.5

      Culture & values

      3.2

      Career opportunities

      2.9

      Senior management

      PayPal has an employee rating of 3.5 out of 5 stars, based on 9,642 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PayPal employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      10K reviews
      2.0
      Sep 30, 2025

      Be Warned - don’t accept a CS role

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fin tech experience, multinational experience

      Cons

      Specific to CS roles: No work from home, micro management, unsupportive, unrealistic KDI expectations, dehumanising, you’re just a number, deal with stressed/depressed agents by telling them they are not cut out to work for PayPal, make sweeping changes to shifts/roles/work from home with no notice, no chance of progression, inexperienced team leaders with poor people management skills, no accountability, toxic culture.

      2.0
      Sep 30, 2025

      Not great

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Employee benefits, pay, hybrid work environment

      Cons

      Leadership, politics, people, lack of culture

      5.0
      Sep 30, 2025

      Good company

      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      easy interview - for my experience, no tough questions friendly environment - you can always ask questions, even stupid ones. People who work there do help others

      Cons

      Ambiguous corporate strategy, not sure where the company will go.

      Viewing 496 - 498 of 9,642 Reviews
      Related searches: PayPal jobs | PayPal salaries | PayPal benefits | PayPal interviews | PayPal conversations
      ReviewsPayPal reviews

      Glassdoor has 11,149 PayPal reviews submitted anonymously by PayPal employees. Read employee reviews and ratings on Glassdoor to decide if PayPal is right for you.