PayPal reviews

3.5

58% would recommend to a friend

(9,636 total reviews)
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Enrique Lores

43% approve of CEO

43% positive business outlook

PayPal has an employee rating of 3.5 out of 5 stars, based on 9,636 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PayPal employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

10K reviews
4.0
Oct 17, 2013
Recommend
CEO approval
Business Outlook

Pros

Paypal has an incredible work/life balance. The salary and benefits are so good that while it's time for me to move on, it's hard to find anything better. I enjoy the people that I work with and I'm empowered so long as I can execute with my existing resources.

Cons

There is very little accountability, until someone breaks something. Management does not push standards down, leading to every team doing its own thing. Lots of duplication and disjointed processes, which is frustrating. Lots of re-orgs, so never really sure who is responsible for what over the long term. Very limited opportunity for advancement.

3.0
Oct 11, 2013

Dysfunctional culture

Recommend
CEO approval
Business Outlook

Pros

Good benefits, stock has been good performer so ESPP/RSU is valuable. Flexible schedule. Can work from home when needed.

Cons

Management only focused on favorites. Easy to get overlooked. Meeting-happy culture wastes lots of time. Internal transfers seem to be discouraged. Heavy process around almost any activity. No effort to develop team spirit or culture. Most managers and employees' main focus is making sure they come out looking good, even at the expense of others.

Viewing 9202 - 9204 of 9,636 Reviews

Glassdoor has 11,142 PayPal reviews submitted anonymously by PayPal employees. Read employee reviews and ratings on Glassdoor to decide if PayPal is right for you.