Is PayPal a good company to work for?

PayPal has an overall rating of 3.6 out of 5, based on over 11,138 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 58% of employees would recommend working at PayPal to a friend and 43% have a positive outlook for the business. The best reviews about PayPal have been left by employees working as Intern , Software Engineering Intern and Software Engineer(Internship) .

Does PayPal pay their employees well?

According to anonymously submitted Glassdoor reviews, PayPal employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at PayPal. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at PayPal?

58% of PayPal employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PayPal 3.7 out of 5 for work life balance, 3.5 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at PayPal?

Software Engineer (667) , Senior Software Engineer (327) , Customer Service Representative (259) , Data Scientist (142) , Product Manager (138) , Manager (134) , Risk Analyst (124) , Software Engineer II (111) , Customer Solutions Agent (110) , Senior Product Manager (99) , Director (98) , MTS1 Software Engineer (92) , Senior Manager (87) , Software Engineer III (83) , Collections Specialist (79)

What are the pros of working at PayPal according to real employee reviews?

"Good work life balance with challenging and engaging goals." ((in 1027 reviews)); "The benefits are good and the work atmosphere was wonderful." ((in 928 reviews)); "peers were supportive and it was great to meet nice people" ((in 663 reviews)); "Not to mention it was good pay and everything was paid for by them" ((in 427 reviews)); "Good salary and RSUs" ((in 326 reviews))

What are the cons of working at PayPal according to real employee reviews?

"very frequent layoffs and reorgs" ((in 277 reviews)); "All the good things about the company can go for a toss if you are reporting to a bad manager." ((in 223 reviews)); "No job security and not growing since last 2 years" ((in 108 reviews)); "Middle and upper management are focused too much on marketing requests at the expense of development needs." ((in 62 reviews)); "Too much politics If you are not part for paltform then in Payments domains not much of technical learning but you will learn Payments business" ((in 56 reviews))

What are employees saying about PayPal layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about PayPal layoffs and their outlook for job security at PayPal in 2026.

What are the top reviewed PayPal locations?

San Jose , Omaha , Chandler , Austin , New York , Chicago , Scottsdale , San Francisco , Phoenix , Los Angeles , Hunt Valley , Timonium , Philadelphia , Lavista , La Vista , Wilmington , Baltimore , Boston , Washington , Lutherville Timonium , Plymouth Meeting , Conshohocken , Dallas , Atlanta , Gilbert , Tempe , Houston , Texas City , San Diego , Seattle

PayPal reviews

3.6

58% would recommend to a friend

(9,632 total reviews)

Enrique Lores

44% approve of CEO

43% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (9,632 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

PayPal has an employee rating of 3.6 out of 5 stars, based on 9,632 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PayPal employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

10K reviews

4.0

Jan 2, 2013

Smart people in a big fast growing company.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Fantastic benefits and incredibly smart people. Some of the smartest people I have worked with in my career were at PayPal. Starting to become more of a marketing company and less of an engineering company which I think will only help growth.

Cons

Like any larger company it seems to be too heavily matrixed and there needs to be more communication between regions to take the company to the next level.

4.0

Jan 1, 2013

Lots of opportunity from a great yet imperfect company.

Principal product manager

Recommend

CEO approval

Business Outlook

Pros

-Friendly and supportive culture--not a dog eat dog environment -Great benefits and excellent eBay inc. stock program -High performers are recognized and rewarded -Current (though not past) management recognizes company challenges and has put bold plans in place to improve.

Cons

The company's core technology and development processes stunt innovation at the company. This makes product development progress incredibly slow and often unsatisfying to all who contribute. This has driven away many talented product managers and developers. eBay also has a penchant for constant reorganization. Every time a new senior leader comes in, a reorganization will be put in place. This flux causes churn and impedes both the company's and employees' goals.

3.0

Dec 30, 2012

Benefits good, casual workplace, few opportunities for advancement

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Good benefits - Onsite gym - Subsidized cafe on site with local ingredients - Partner benefits for same sex couples

Cons

- few opportunities for advancement - few opportunities in professional, salaried positions - disconnect between leadership goals and management implementation of goals - disconnect between President's message and local leadership - clear favoritism, with some employees who excel being held back without explanation

Viewing 9322 - 9324 of 9,632 Reviews

Jobs at PayPal

Customer Success Manager

VAS & Payouts Specialist

Manager, Strategy & Operations, PayPal World

Staff Machine Learning Engineer

PayPal

PayPal reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Smart people in a big fast growing company.

Lots of opportunity from a great yet imperfect company.

Benefits good, casual workplace, few opportunities for advancement

Jobs at PayPal

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