PayPal reviews

3.6

58% would recommend to a friend

(9,632 total reviews)
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Enrique Lores

44% approve of CEO

43% positive business outlook

PayPal has an employee rating of 3.6 out of 5 stars, based on 9,632 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PayPal employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

10K reviews
4.0
Dec 10, 2012
Recommend
CEO approval
Business Outlook

Pros

Growth Company - Great market potential Focus from Senior leadership in being a technology driven and customer centric company

Cons

Culture at PayPal needs to evolve to greater technical excellence, higher productivity & customer centricity.

3.0
Dec 7, 2012
Recommend
CEO approval
Business Outlook

Pros

Strong business that continues to drive growth and profits Global reach, with a strong presence in many international markets Smart co-workers Nice campus, with great cafeterias Driving some pockets of innovation

Cons

Unwieldy technology base hampers new product development Constant re-orgs (I had 4 managers over 2 years) Constantly focusing on the next shiny new thing, sucking resources from other initiatives Cutthroat environment - not many team players 24/7 culture means poor work / life balance

2.0
Dec 1, 2012
Recommend
CEO approval
Business Outlook

Pros

Somewhat flexible scheduling, good insurance

Cons

They lull you in with a false sense of security and empowerment. Thats THE WORD there, empowerment. But when you take steps to use that empowerment, they fault you. I was there for a year (in CS) and then transferred to one of the back office departments. I was in that department for a few months, and the supervisor didnt like me so she made up about 15 different things to get me written up. She had no proof but I had no recourse. Went to HR, who did nothing. Because I was a simple agent and the other party was a supervisor, I had no ground to stand on. Nevermind that the year I spent in CS, I exceeded all company expectations and the supervisor stepped down to an agent position. Do not work for this company unless you like to be disrespected and back stabbed on a daily basis. Several of my friends who encouraged me to work there stated they loved it. I'm sure they used to be an awesome company, but I think they are trying to keep up with competitors and keep their bank accounts in the 7 digits. They've forgotten about their employees and the environment that made people want to work there in the first place.

Viewing 9334 - 9336 of 9,632 Reviews

Glassdoor has 11,138 PayPal reviews submitted anonymously by PayPal employees. Read employee reviews and ratings on Glassdoor to decide if PayPal is right for you.