PayPal reviews

3.6

58% would recommend to a friend

(9,628 total reviews)
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Enrique Lores

47% approve of CEO

43% positive business outlook

PayPal has an employee rating of 3.6 out of 5 stars, based on 9,628 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PayPal employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

10K reviews
1.0
Apr 4, 2012
Recommend
CEO approval
Business Outlook

Pros

Some colleagues are true field-leading experts. If you get your own realm and your immediate manager protects it a bit, you can get to do amazing things.

Cons

Promotion system is based on politics. Not on work, merit, leadership or productivity. Higher management keeps feeding the middle management stacks, as well as their own. The Director/Manager-to-Engineer ratio has to be among the highest in the industry.

4.0
Mar 25, 2012

Amazing place

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great opportunities Good talent Variety of projects and challenging work

Cons

there is sometimes lot of work

1.0
Mar 15, 2012
Recommend
CEO approval
Business Outlook

Pros

good benefits, casual dress, free coffee, onsite exercise facility, good cafeteria, 5 year sabbatical, Close to home, Close to the Interstate.

Cons

Promotion is nearly impossible. I have never seen anyone promoted in my 5 years. HR is invisible, perhaps they do not exist. If you have a bad supervisor your life is hell and there is nothing you can do about it because management does not listen. Management is completely incompetent. They make vague guesses as to company direction and do not listen at all to the people who actually do the work. This last year has been a disaster. We have been forced to make thousands of pointless phone calls to customers though the actual people doing the work agreed unanimously it did more harm than good, finally after losing millions to fraudsters and completely alienating the staff, they have gone back to the original policy. Pay Pal has a very real class system, and fraud agents, along with customer solutions are the untouchables. Your supervisor is your slave driver in a very real way. If he or she is bad, too bad for you because his manager is going to do nothing. The pay is okay but it never gets any better. For someone with a college degree, it is a very bad decision to work here. Personally I have a BS and have applied several times for internal openings and have heard nothing, not even a "Thanks for applying" from HR. It is actually worse than what I have described. Do yourself a favor and do not work at PayPal Omaha.

Viewing 9421 - 9423 of 9,628 Reviews

Glassdoor has 11,134 PayPal reviews submitted anonymously by PayPal employees. Read employee reviews and ratings on Glassdoor to decide if PayPal is right for you.