PayPal reviews

3.6

58% would recommend to a friend

(9,609 total reviews)
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Enrique Lores

49% approve of CEO

43% positive business outlook

PayPal has an employee rating of 3.6 out of 5 stars, based on 9,609 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PayPal employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

10K reviews
5.0
Mar 25, 2009
Recommend
CEO approval
Business Outlook

Pros

The people are really for the most part quite nice and very smart. I think that PayPal is just at the beginning of it's success. I want to be part of this phenomenon as it becomes more main stream.

Cons

The Development cycle is extremely long.

4.0
Mar 20, 2009
Recommend
CEO approval
Business Outlook

Pros

Smart, dedicated, passionate people. Great platform. Collaborative. Steady, growing, secure.

Cons

Too many processes. Too political. Too many negative value add pencil pushers. False precision. Tolerance for non-performers. Management don't know how to set an excellent standard for their people and unable to discern the good and bad performer from the pool and make decisive action to preserve the good and remove the bad. Stringent promotional process that does not make sense. Prey on hardworking people, who do less upward management. Powerpoint culture. Title is important. A lot of churn. A lot of excuses. Too many people who needs constant recognition and reward and forget that they need to do their job well.

4.0
Mar 17, 2009
Recommend
CEO approval
Business Outlook

Pros

It's the growth engine for eBay and there's a lot of investment from the execs in growing PayPal even faster and making it stronger. PayPal's in a very dominant position in the online payments industry, which is definitely a plus. There's also a lot of cool projects for products in mobile, developing countries, microfinance, etc. The people are smart and motivated, and they have some of the eBay friendliness to them. I found everyone to be very helpful and open when I requested their time to get input on products I was researching. The benefits are great, even pet insurance. I rode the CalTrain down from SF and they subsidized that and picked everyone up with shuttles.

Cons

It's in San Jose. It's nice for some people but not for me. For my personal life i wanted to live in SF, and that meant a 2 hr commute each day on the Caltrain, or i could have done the 101. It's a big organization. If you're used to getting things down quickly with little overhead then this place can be stifling. There are many layers of management to get through to get anything done. Finally, it's a bank. When you boil things down that's what it is. So from a culture standpoint it's a bit confusing. People are friendly but not that fun (like their eBay counterparts).

Viewing 9547 - 9549 of 9,609 Reviews

Glassdoor has 11,111 PayPal reviews submitted anonymously by PayPal employees. Read employee reviews and ratings on Glassdoor to decide if PayPal is right for you.