PayPal reviews

3.6

58% would recommend to a friend

(9,609 total reviews)
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Enrique Lores

50% approve of CEO

43% positive business outlook

PayPal has an employee rating of 3.6 out of 5 stars, based on 9,609 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PayPal employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

10K reviews
2.0
Jan 17, 2009
Recommend
CEO approval
Business Outlook

Pros

Decent salary, decent work-life balance, some good people to work with. Decent cafeteria and coffee bar.

Cons

Inexperienced management, lack of accountability, low standards for acceptable quality of work. The same mistakes are made over and over.

3.0
Jan 14, 2009
Recommend
CEO approval
Business Outlook

Pros

Great business... PayPal is the next Visa. It has been growing pretty quickly and will soon out pace ebay in revenues.

Cons

Long development cycles. No processes. Biggest downside is slow promotion cycles. People are not promoted only based on merit but also based on the years they have been with PayPal. For example if you had two great years in a row, it will not help you even if you are promoted.

3.0
Jan 9, 2009
Recommend
CEO approval
Business Outlook

Pros

It has a great business model, with a massive customer base, and by all accounts, it should grow into an absolutely enormous company (if it isn't already). There are no real competitors to speak of, and the area to grow into is enormous.

Cons

As a software engineer, this place has gotten too big for me, and the technology hasn't scaled at all. There's constantly a desperate attempt to manage resources and to make sure no one breaks the site in any way (which is understandable) which means there's way too much process and overhead and not enough time to actually write some code and see how it works. Too many people have conflicting priorities.

Viewing 9562 - 9564 of 9,609 Reviews

Glassdoor has 11,111 PayPal reviews submitted anonymously by PayPal employees. Read employee reviews and ratings on Glassdoor to decide if PayPal is right for you.