PayPal reviews

3.6

58% would recommend to a friend

(9,608 total reviews)
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Enrique Lores

50% approve of CEO

43% positive business outlook

PayPal has an employee rating of 3.6 out of 5 stars, based on 9,608 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PayPal employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

10K reviews
4.0
Jun 27, 2008
Recommend
CEO approval
Business Outlook

Pros

First of all PayPal is a very successful business so you are pretty much guarantied a stable employment. Benefits are pretty good: nice matching 401k, employee stock purchase plan, stock grant (!) instead of stupid stock options, pre-tax flex spending account, bonus program, school reimbursement, vacation/holidays etc. But medical could be better - for a family coverage you'll have a pretty sizeable paycheck deduction. Campus on North 1st is great, has a free Club One gym, ping-pong, billiard, basketball, tennis and a great soccer field. Work-related: planned, process-driven, structured environment where things progress slowly but surely. As soon as you are involved in projects you start going to many meetings (for some people too many). You will communicate and coordinate across many different teams. You will learn a lot (or at least something) abou online payments and electronic payment types. More reason to work for PayPal: great company name on your resume, being a part of something so big is likely to make you feel good, meeting new, talented people. Overall PayPal is a great place to get away from the startup rush, settle down, start a family, have kids, remodel your house, etc. Things do intensify a little around the pre-release bug-fixing stage.

Cons

If you are an engineer (coder) you'll probably use about 20% of you skill set and your learning will be limited mostly to things that are very specific to PayPal. If you want to continue to innovate and learn new technologies you'll have to do it mostly on your free time. You can also take some classes offered by PayPal that are useless for the most part but you'll need them so that you can write about it in your self evaluation. As far as career advancement goes, you'll have to talk a lot with or without reason or purpose and stick your nose everywhere. In every meeting propose things that nobody will ever do, ask meaningless questions, give meaningless answers, build castles in the air - and you are golden! To be fair I must say that if you actually bust your ass doing YOUR job you may also get noticed but it's a much harder way and will take longer.

3.0
Jun 26, 2008
Recommend
CEO approval
Business Outlook

Pros

Mission of allowing individuals and small businesses to process payments like big companies: The ability to accept credit and debit card payments without a merchant banking agreement was a breakthrough, and instantly processing payments and moving money all over the world is amazing. Global presence and opportunity: the company is dozens of countries and trades in over 100 currencies and there is lots of potential in developing countries to become a primary electronic money service. Growth of business and importance to corporation: the company is big and continues to grow impressively and is the biggest driver of growth within inc.

Cons

Little innovation and ability to develop new businesses: now that it is a big company and part of an even bigger company, the entrepreneurial drive is gone, and anything outside of the core business is ignored. Bureaucratic and process intensive - lots of people who want to say no instead of yes and lots of process to go through to get even little things done. Consensus driven culture means lots of meetings to get buy in and keep people informed. Burdened by being part of eBay, Inc. - would be much better off as a stand alone company. The HR department and HR policies suck - they don't walk the talk when it comes to treating employees well.

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Glassdoor has 11,110 PayPal reviews submitted anonymously by PayPal employees. Read employee reviews and ratings on Glassdoor to decide if PayPal is right for you.