Item: PayPal
Rating: 4
Author: Current employee - Customer Service Agent

Question 1

Is PayPal a good company to work for?

Accepted Answer

PayPal has an overall rating of 3.5 out of 5, based on over 11,150 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 58% of employees would recommend working at PayPal to a friend and 43% have a positive outlook for the business. The best reviews about PayPal have been left by employees working as Intern, Software Engineering Intern and Software Engineer(Internship).

Question 2

Does PayPal pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, PayPal employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at PayPal. This rating has decreased by 1% over the last 12 months.

Question 3

How satisfied are employees working at PayPal?

Accepted Answer

58% of PayPal employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated PayPal 3.7 out of 5 for work life balance, 3.5 for culture and values and 3.2 for career opportunities.

Question 4

What are the top reviewed jobs at PayPal?

Accepted Answer

Software Engineer (669), Senior Software Engineer (329), Customer Service Representative (259), Data Scientist (142), Product Manager (138), Manager (134), Risk Analyst (124), Software Engineer II (111), Customer Solutions Agent (110), Senior Product Manager (99), Director (98), MTS1 Software Engineer (93), Senior Manager (87), Software Engineer III (83), Collections Specialist (79)

Question 5

What are the pros of working at PayPal according to real employee reviews?

Accepted Answer

"The benefits are good and the work atmosphere was wonderful." ((in 922 reviews)); "peers were supportive and it was great to meet nice people" ((in 647 reviews)); "Not to mention it was good pay and everything was paid for by them" ((in 449 reviews)); "Good Salary and Perks" ((in 333 reviews)); "work culture is good and helpful" ((in 285 reviews))

Question 6

What are the cons of working at PayPal according to real employee reviews?

Accepted Answer

"very frequent layoffs and reorgs" ((in 286 reviews)); "I had a bad manager  that either wasnt able to support me or just didn't." ((in 229 reviews)); "No job security and not growing since last 2 years" ((in 104 reviews)); "Middle and upper management are focused too much on marketing requests at the expense of development needs." ((in 63 reviews)); "Too much politics If you are not part for paltform then in Payments domains not much of technical learning but you will learn Payments business" ((in 57 reviews))

Question 7

What are employees saying about PayPal layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about PayPal layoffs and their outlook for job security at PayPal in 2026.

Question 8

What are the top reviewed PayPal locations?

Accepted Answer

San Jose, Omaha, Chandler, Austin, New York, Chicago, Scottsdale, San Francisco, Phoenix, Los Angeles, Hunt Valley, Timonium, Philadelphia, Lavista, La Vista, Wilmington, Baltimore, Boston, Washington, Lutherville Timonium, Plymouth Meeting, Conshohocken, Dallas, Atlanta, Gilbert, Tempe, Houston, Texas City, San Diego, Seattle

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