High Turnover, Poor Management, Unrealistic Expectations, Unprofessional mid level management, No transparency, Employees have no voice.
PayPal works hard to promote it's work environment and culture during the quarter leading up to the time the "Best Place to Work" survey is taken. Following the survey, there are a large number of terminations. The company is not growing in physical size/Employee capacity but yet are constantly hiring. It's common practice for both Team Leaders and Group Leaders to have favorites and hold grudges. Management is always saying they're looking for motivated people and for people to take charge of projects. The reality of this situation is that they put these motivated people into Supervisor internships with a promise of a permanent spot only put them back on the floor in their previous position with no compensation for any bonuses or incentives missed. Those people who are motivated enough to start projects to help their co-workers perform their jobs better are then despised by the Team Leaders because those employee's are doing the Team Leader's jobs. They say they want to make it easy for employees to get to the positions they want to be in and to move up in the company. The reality is that they have made the process so entirely convoluted and difficult that the people with the knowledge and skills for those positions are overlooked for an unqualified candidate.
A couple of years back, PayPal wasn't such a cut throat company to work for, management seemed to have a genuine care for their employees happiness and advancement within the company. Since the split from eBay was announced things took a turn for the worse, management no longer communicated important decisions to the employees, team leaders were turned against their teams and became puppets to corporate. If they voiced their opinion about corporate's decisions they were put on warning or terminated. This trickled down to every employee and created a very tense workplace with everyone fearing for their job. It was no longer enjoyable to show up to work and instead became very stressful. Seeing entire teams and droves of people get terminated after the "Best Places to Work" survey was taken doesn't help with the feeling of dread either. Unfortunately this company is managing themselves into the ground and refuse to see that for themselves. Again, used to be an amazing place to work but really became a stressful mess after the eBay/PayPal split was announced.
