PayPal reviews

3.6

58% would recommend to a friend

(9,631 total reviews)
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Enrique Lores

44% approve of CEO

43% positive business outlook

PayPal has an employee rating of 3.6 out of 5 stars, based on 9,631 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PayPal employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

10K reviews
4.0
Feb 14, 2014
Recommend
CEO approval
Business Outlook

Pros

Benefits are probably the best of any company that I've ever heard of and I'm not just speaking of health benefits and stock options. PayPal offers everything from tuition reimbursement to a free membership with Care.com.

Cons

If you want a position outside of customer service, you must be prepared to work your behind off and deal with the politics of a large corporate world. And trust me, unless you're a college kid working towards a degree, you WANT to be out of customer service. In the position that I was in, I was one of five in the entire company supporting three rather large departments. I loved my job, but there was SO much drama and cattiness. People have been in these positions so long, it was like High School all over again.

2.0
Jan 29, 2014
Recommend
CEO approval
Business Outlook

Pros

- Friendly colleagues - Free breakfast & gyms - a lot of different job options within the company

Cons

- PayPal has been going through a stagnant stage due to lack of execution and frequent re-orgs - Different department fight for their own priorities rather than company wide priority - Slow implementation of changes

4.0
Jan 25, 2014
Recommend
CEO approval
Business Outlook

Pros

Great company culture, management involvement, fun atmosphere. Terrific training programs. Ability to upskill at every turn. Best benefits package I've seen!

Cons

Feel at times like I'm at a daycare. Although their frontline managers are involved their "experience" and leadership qualities seem to be lacking. The pay is also low.

Viewing 268 - 270 of 9,631 Reviews

Glassdoor has 11,137 PayPal reviews submitted anonymously by PayPal employees. Read employee reviews and ratings on Glassdoor to decide if PayPal is right for you.