Paychex reviews

3.1

48% would recommend to a friend

(3,874 total reviews)
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John Gibson

49% approve of CEO

47% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,874 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
3.0
Mar 10, 2016
Recommend
CEO approval
Business Outlook

Pros

Excellent benefits, car allowance, fair salary. Great products to sell (if you don't care about service). Great place to gain experience & seasoning.

Cons

Never_ending_sales_pressure. It never stops..... Ever. Until you're dead, fired, or quit. Management has old school culture of beating you harder if you're sales are sub par. My Mgr has multiple HR compliants from harassing sales people late at night at 5am on Sundays for poor sales but he's still allowed to stay there because of his sales numbers. Customer service is embarrassing and no one seems to care about fixing it. All they care about is sales. Great company to work for if you care more about your commissions and paycheck than you do about placing the clients needs first.

2.0
Dec 16, 2015

Paychex not what it used to be...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Checks were deposited into my account every two weeks

Cons

Downsizing and outsourcing are the way of the future

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Paychex Response
10y
We're sorry to hear that you don't recommend us as an employer and we are very interested in learning more about your experience. Would you be willing to email more information to Jody Stolt, Director of Talent Acquisition at jstolt@paychex.com. Thanks and good luck in your career.
Viewing 301 - 303 of 3,874 Reviews

Glassdoor has 6,166 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.