Is Paychex a good company to work for?

Paychex has an overall rating of 3.1 out of 5, based on over 6,166 reviews left anonymously by employees. This rating has decreased by 7% over the last 12 months. 48% of employees would recommend working at Paychex to a friend and 47% have a positive outlook for the business. The best reviews about Paychex have been left by employees working as Talent Acquisition , Recruiter and Client Services Supervisor .

Does Paychex pay their employees well?

According to anonymously submitted Glassdoor reviews, Paychex employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Paychex. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Paychex?

48% of Paychex employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Paychex 3.4 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Paychex?

Sales Representative (430) , Payroll Specialist (251) , Sales Consultant (197) , Sales (139) , Senior Payroll Specialist (118) , District Sales Manager (90) , Account Executive (83) , Sales Associate (68) , Account Manager (67) , Outside Sales Representative (61) , Supervisor (57) , Software Engineer (55) , HCM Consultant (52) , Core Sales Representative (51) , Manager (47)

What are the pros of working at Paychex according to real employee reviews?

"The benefits are great and their long term strategy is awesome." ((in 684 reviews)); "The training at Paychex is great for people just learning how to sell in a B2B world." ((in 407 reviews)); "culture is great and consistent" ((in 328 reviews)); "Remote working was nice and provided good work/life balance." ((in 270 reviews)); "Great people to work with; lots of folks willing to help you be successfull in your career." ((in 268 reviews))

What are the cons of working at Paychex according to real employee reviews?

"Low pay and most of the time there was nothing to do but sit around and wait" ((in 369 reviews)); "Poor Management and pay for what you do" ((in 238 reviews)); "New managers have come in and taken away many of the privileges that were enjoyed by employees." ((in 148 reviews)); "Low salary and most of the time you are just sitting around" ((in 121 reviews)); "Bad upper management and no one with any background or training in UX" ((in 87 reviews))

What are employees saying about Paychex layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Paychex layoffs and their outlook for job security at Paychex in 2026.

What are the top reviewed Paychex locations?

Rochester , Phoenix , New York , Los Angeles , Denver , Saint Petersburg , Allentown , Tampa , Chicago , Boston , Atlanta , Houston , San Diego , Dallas , Webster , Nashville , Indianapolis , Henrietta , San Francisco , Portland , Albuquerque , Philadelphia , Baton Rouge , Piscataway , Washington , Charlotte , Pittsburgh , Miami , Tempe , Costa Mesa

Paychex reviews

3.1

48% would recommend to a friend

(3,874 total reviews)

John Gibson

49% approve of CEO

47% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,874 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,874 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews

3.0

Oct 16, 2015

Ok place to work

It support

Recommend

CEO approval

Business Outlook

Pros

Good coworkers Experienced workers can work from home.

Cons

The pay is poor. Some workers have second jobs, which means they're not able to fully contribute and you end up taking the group's extra work.

Paychex Response

10y

Thank you for providing a review. We are sorry to hear you don't recommend us as an employer but we appreciate your honesty. We strive to provide the best possible total benefits package to our employees and we will definitely take your feedback into consideration.

4.0

Aug 11, 2015

GREAT BENEFITS AND FUN ENVIROMENT

Payroll specialist

Recommend

CEO approval

Business Outlook

Pros

One of the better health plans available to major companies. Relaxed environment where collaboration is encouraged. Company is honestly trying to better itself so you will be asked your opinion often and changes take effect relativity quick. Freedom to control your book of clients the way you see fit and there isn't a lot of micro-managing.

Cons

The job is stressful and high paced. You must be very patient and learn extremely quickly while maintaining a professional demeanor. The starting pay proportionate to the amount of responsibility and stress, but if you do the training necessary to advance position, the pay is better.

2.0

Apr 22, 2015

This was a high stress job.

Senior payroll specialist

Recommend

CEO approval

Business Outlook

Pros

The people were amazing. I had fun and really loved my co-workers and my clients.

Cons

The work load was unrealistic. The pay was not worth the stress. Other specialists would go out on FMLA for stress, which meant that the workload was distributed among the other Specialists. They in turn would get stressed and leave. It was a vicious cycle.

Viewing 307 - 309 of 3,874 Reviews

Top companies for "Compensation and Benefits" near you

Cisco

4.0★Compensation & Benefits

Capgemini

3.7★Compensation & Benefits

Salesforce

4.3★Compensation & Benefits

ADP

3.5★Compensation & Benefits

Jobs at Paychex

PEO Centric Sales Rep

San Francisco, CA

View job

Sales Executive - PEO

PEO Centric Sales Rep

Las Vegas, NV

View job

Channel Sales Consultant - Bank

Recovery Representative I

Paychex

Paychex reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Ok place to work

GREAT BENEFITS AND FUN ENVIROMENT

This was a high stress job.

Top companies for "Compensation and Benefits" near you

Jobs at Paychex

Paychex reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Top companies for "Compensation and Benefits" near you

Paychex reviews FAQs

Jobs at Paychex