Paychex reviews

3.1

48% would recommend to a friend

(3,885 total reviews)
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John Gibson

47% approve of CEO

46% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,885 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
3.0
May 25, 2016
Recommend
CEO approval
Business Outlook

Pros

- Structured Training Program - Young, Fun Colleagues - Ability to make money with time - Flexible (for the most part) schedule - Great place to start out if cold sales is the field you want to work in

Cons

- Strict rules depending on management - Rules/Company Culture vary by location - First year is the toughest - Lack of teamwork/team building - Lack of mentally challenging projects

3.0
May 24, 2016

Analyst

Recommend
CEO approval
Business Outlook

Pros

Paychex has good work life balance

Cons

The salaries are relatively low

2.0
May 24, 2016
Recommend
CEO approval
Business Outlook

Pros

Good benefits. Expensive; but good... and [some] good hard-working people who are trying to make it a great environment despite how horrible the pay and work load is.

Cons

Horrible pay for the amount of work demanded. Absolutely NO overtime! Like seriously, don't even think about it! If things get too busy, work faster. The supervisory team is nice up front but if you don't appease them, hell is unleashed. No transparency; the supervisors don't want employees talking about how much they earn, they don't give fair breaks so you can't talk about that either, and they form clicks around their favorite employees. I know 'cause I was a favorite... and my special treatment was disgusting. Paychex does NOT care about their clients one bit. My job was to find ways to charge the hell outta clients for common mistakes or things gone overlooked. Amended returns that take 5 minutes for us to generate? Oh yeah, Cha-Ching!! $$$! "Sorry Mr. Client, that project will take about two weeks to complete..." Paychex says it specializes in clients having "dedicated payroll specialist specifically assigned to their account;" That's BS, we moved clients around more than we changed our underwear! Ask any Paychex client! To keep the morale up in the office they load the office with candy and random sweets. They say they promote healthy living through their "step counting challenge" but everyone just lies about their steps to get the $30 amazon gift card every three months. Paychex prides itself in the many career opportunities within the company, but what they don't say is that ALL the positions within the company pay substantially less than the same position elsewhere. SMH.. This company is so deceitful I cant even begin to scratch the surface!

Viewing 3163 - 3165 of 3,885 Reviews

Glassdoor has 6,177 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.