Is Paychex a good company to work for?

Paychex has an overall rating of 3.1 out of 5, based on over 6,172 reviews left anonymously by employees. This rating has decreased by 6% over the last 12 months. 49% of employees would recommend working at Paychex to a friend and 47% have a positive outlook for the business. The best reviews about Paychex have been left by employees working as Talent Acquisition , Recruiter and Client Services Supervisor .

Does Paychex pay their employees well?

According to anonymously submitted Glassdoor reviews, Paychex employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Paychex. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Paychex?

49% of Paychex employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Paychex 3.4 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Paychex?

Sales Representative (429) , Payroll Specialist (252) , Sales Consultant (198) , Sales (138) , Senior Payroll Specialist (118) , District Sales Manager (90) , Account Executive (85) , Sales Associate (68) , Account Manager (67) , Outside Sales Representative (61) , Supervisor (57) , Software Engineer (55) , HCM Consultant (52) , Core Sales Representative (51) , Manager (47)

What are the pros of working at Paychex according to real employee reviews?

"The starting pay is okay and benefits are great." ((in 652 reviews)); "The training at Paychex is great for people just learning how to sell in a B2B world." ((in 399 reviews)); "culture is great and consistent" ((in 346 reviews)); "Great people to work with; lots of folks willing to help you be successfull in your career." ((in 268 reviews)); "Work from home and good perks" ((in 125 reviews))

What are the cons of working at Paychex according to real employee reviews?

"Low pay and most of the time there was nothing to do but sit around and wait" ((in 369 reviews)); "The management was poor and not skilled in personal management." ((in 238 reviews)); "New managers have come in and taken away many of the privileges that were enjoyed by employees." ((in 148 reviews)); "Low salary and most of the time you are just sitting around" ((in 117 reviews)); "Bad upper management and no one with any background or training in UX" ((in 86 reviews))

What are employees saying about Paychex layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Paychex layoffs and their outlook for job security at Paychex in 2026.

What are the top reviewed Paychex locations?

Rochester , Phoenix , New York , Los Angeles , Denver , Saint Petersburg , Allentown , Tampa , Chicago , Atlanta , Boston , Houston , San Diego , Dallas , Webster , Nashville , Indianapolis , Henrietta , San Francisco , Portland , Albuquerque , Philadelphia , Baton Rouge , Piscataway , Washington , Charlotte , Pittsburgh , Miami , Tempe , Costa Mesa

Paychex reviews

3.1

49% would recommend to a friend

(3,880 total reviews)

John Gibson

48% approve of CEO

47% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

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Paychex has an employee rating of 3.1 out of 5 stars, based on 3,880 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews

5.0

Dec 7, 2015

Payroll Sales

Sales consultant

Recommend

CEO approval

Business Outlook

Pros

very generous compensation upon meeting or exceeding quotas. bonus is uncapped and so the possibilities are endless in what you can earn.

Cons

do not want to share. do not want to share. do not want to share. do not want to share. do not want to share.

Paychex Response

10y

Thank you for taking the time to provide a review. We truly appreciate the five star rating. We would love to hear any additional feedback you may have.

4.0

Dec 7, 2015

Sales Consultant

Senior sales consultant

Recommend

CEO approval

Business Outlook

Pros

Great company to work for. Managment supports their Sales Consultants.

Cons

The base salary should be hire.

Paychex Response

10y

Thanks for taking the time to submit a review. We're happy that you think we are a great company to work for and we wish you luck in your career.

1.0

Dec 4, 2015

Senior Payroll Specialist

Payroll specialist

Recommend

CEO approval

Business Outlook

Pros

Great training for those without payroll experience. Career opps are phenomenal as long as you are in the "in crowd".

Cons

Very low pay for the industry with extremely HIGH workload. The branch I worked in was notorious for only promoting those that the hiring managers "favored" and not those that were actually qualified. Rehires are also only rehired on the grounds that you are friends with or favored by. You are not rehired on the grounds of your work ability or value you brought to the company. Basically, if you had an X placed on your back there was no hope for a real future with this company. Not all branches operate as such, but you must do your homework. Truly is a very sad situation. My personal opinion- if Martin Mucci could be a fly on the wall at the Atlanta/ Kennesaw branch things may have not turned into a trainwreck

Paychex Response

10y

We're sorry to hear that you didn't enjoy your time with us. We would like to look into the concerns you mentioned. Would you be willing to email more information to Jody Stolt, Director of Talent Acquisition? If so, she can be reached at jstolt@paychex.com.

Viewing 3250 - 3252 of 3,880 Reviews

Jobs at Paychex

Client Service Representative

Service Representative - Payroll Voice Support

Sales Executive - PEO

Sales Executive - PEO

Paychex

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