Paychex reviews

3.1

49% would recommend to a friend

(3,876 total reviews)
avatar

John Gibson

49% approve of CEO

48% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,876 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
5.0
Jun 25, 2015

Paychex Payroll sales

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Well known company respected in the industry, solid training and support. On the cutting edge of technology. Able to make money on all aspects of the business such as HR, health benefits, retirement and any one else you can refer to.

Cons

Lonely job if you have no meetings or are not with your partners meeting potential new clients.

3.0
Jun 23, 2015

Project Manager

Recommend
CEO approval
Business Outlook

Pros

Clearly articulated vision, "3 Billion in 5 years". To have a vision that is well understood by everyone in the company is rare and something to be celebrated, even if missed.

Cons

Too strict in role definitions. Cannot go outside what your job title is. This is very stifling. Also some people's entire jobs are around non-value add process. And you can't change them because then you are basically cutting someone's job. I also wish they would get rid of some people. Keeping deadweight encourages mediocrity.

4.0
Jun 16, 2015

IT is a mixed bag

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Strong Co-Op program with Rochester Institute of Technology which has led to numerous full time hires after which does help bring in eager young new talent.

Cons

Always pay at the absolute bottom end of a salary range for starting employees. IT is still a very segmented division without a lot of communication between departments. New management is trying to clean this up but a decade+ of bad business decisions and crazy processes are a mountain to overcome. Agile process might be right direction for our development teams but not so much IT. Just competent managers and project managers that know how to run projects and manage employees would suffice.

Viewing 3361 - 3363 of 3,876 Reviews

Glassdoor has 6,168 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.