Paychex reviews

3.1

49% would recommend to a friend

(3,883 total reviews)
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John Gibson

48% approve of CEO

47% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 3,883 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
3.0
Mar 15, 2016
Recommend
CEO approval
Business Outlook

Pros

The compensation is great with commissions, the base is okay. The more you sell, the higher your commission multiplier, and that means more money on ever sale. The CEO is great and has created a fantastic atmosphere. Some months they offer extra bonus incentives for hitting your quota. No micro-management. You get out what you put in. Have to be a self-starter Benefits are the best I have ever had at any company. Family and health always come first

Cons

Base salaries are much higher at other Payroll companies. Management plays favorites. If you are not performing they don't offer coaching, they just expect you to sink or swim, however every office and management team is different. Sometimes get the "what have you done for me lately vibe" Not a lot of options for career-pathing if you don't work at corporate.

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Paychex Response
10y
Thank you for your review. We would like to look into your concerns with management. Would you be willing to provide further detail? If so, you can reach out to your HR Business Partner or you can email Jody Stolt, Director of Talent Acquisition at jstolt@paychex.com
4.0
Mar 12, 2016
Recommend
CEO approval
Business Outlook

Pros

The benefits are great! The opportunity to learn about other businesses is great too and helpful for networking.

Cons

The senior management cares only about the bottom line and making their monetary goals. Very little is done to satisfy the operations dept.

5.0
Mar 11, 2016
Recommend
CEO approval
Business Outlook

Pros

Helps payroll sales representatives with the administrative work that needs to be done, making it possible for the sales rep to stay in their territory trying to pick up deals Monday through Friday.

Cons

There is a big lack of training for this position. When you start the job, the training consists of asking other people how to do things.

Viewing 3400 - 3402 of 3,883 Reviews

Glassdoor has 6,175 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.